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航班延誤

最後更新: 2017 年 6 月 5 日 12:00 杜拜 (GMT+4)

Entry guidelines to the UAE for Qatari Nationals and Foreign Expatriates residing in Qatar

According to updated guidelines issued by the UAE General Directorate of Residency and Foreigners Affairs, only Qatari nationals travelling with a UAE national who are first degree relatives (father, mother, husband, wife and children) will be granted transit and entry into the UAE. 

In addition, expatriates holding Qatari residency, transiting or requiring entry into the UAE, will be processed in accordance with the normal entry formalities as per their national passport.

Suspension of flights between Dubai and Doha with effect from 6 June 2017

As instructed by the UAE government, Emirates has suspend its flights to and from Doha, with effect from 6 June 2017, until further notice.

All customers booked on Emirates’ flights to and from Doha will be provided with alternative options, including full refunds on unused tickets and rebooking to alternate Emirates destinations.

Customers who booked through a travel agency should contact their travel agents.

Customers who booked with Emirates can process refunds for their tickets at www.emirates.com/refund or contact their local Emirates office

Frequently asked questions about flight refunds and rebooking can be viewed here.

We apologise for the inconvenience caused to our customers.

安全警示

最後更新: 2018 年 1 月 23 日 10:14 杜拜 (GMT+4)

新行李規定 – 行李檢查和智能箱包

托運行李檢查更新

為了保護你的安全,機場安全總局規定必須檢查所有托運行李。因此,在檢查程序進行期間,人員可能會打開部分箱包以進行進一步的檢查。 

為避免錯過航班和行李延誤,杜拜國際機場、杜拜機場警察和阿聯酋航空採用新的行李檢查程序,你不再需要於開啟行李檢查時在場配合。杜拜機場警察將改為於阿聯酋航空代表在場的時候,開啟並檢查行李。

如果需要更進一步檢查,警察會開啟你的行李,並且只會搜尋是否有任何違禁品。如果在托運行李中發現任何違禁品,則基於安全考量,該物品將遭到沒收。如需違禁品的完整清單,

當檢查程序完成時,行李中的物品將放回你的行李中,並附上杜拜國際機場的行李開啟原因說明信函。在部分情況中,客戶可能會被要求親自到場配合行李檢查。如需更多資訊,請瀏覽杜拜國際機場網站。 

智能箱包限制

未遵守 IATA 規定,以托運行李或隨身行李方式攜帶智能箱包搭乘所有阿聯酋航空航班將有以下限制:

隨身行李:

  • 如果電池為可拆卸,且符合隨身行李尺寸和重量限制規定,就可隨身攜帶進入機艙。
  • 只要箱包的電源已完全關閉,電池就無須拆除。
  • 如果智能箱包超過航線的行李尺寸/重量限制,或電池為無法取出,那麼該智能箱包就無法登上阿聯酋航空航班。

托運行李:

  • 如果電池已經取出且攜帶進入機艙,智能箱包就可托運。
  • 如果智能箱包超過航線的行李尺寸/重量限制,或電池為無法取出,那麼該智能箱包就無法登上阿聯酋航空航班。

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