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COVID-19 information hub
Find out everything you need to know about our current flights, COVID-19 test requirements, travelling to and from Dubai, how we're keeping you safe, and our flexible ticket options.
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WhatsApp COVID-19 Travel support
Get the latest travel requirements on WhatsApp for popular destinations. You’ll have the same information as our customer service team and it’s updated daily, so you’ll always have the latest guidance on your phone.

Live chat

General queries:

+18007773999+18007773999Telephone number opens with external call applicationsAdditional notes:
TTY (Text Type number) - +18883201576

Help and support

Contact us worldwide

In light of health concerns globally, we strongly advise our customers to avoid visiting our physical offices at the moment.

Help and support

Baggage portal

Find out how much baggage and luggage you can take on board, and learn all about our baggage rules.
Facebook official page
Our customer service teams are online 24/7 to answer your queries in English and Arabic.
Twitter official page
Reach out to us on the official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.