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Our current network and services

We have created a specific page where you will find everything you need to know about our current network, safety, products, services and travel guidance.

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New rebooking options for our customers affected by COVID-19

Reconfirming your flight: If you booked your flight after 10 June for travel after 1 July, you don’t need to reconfirm your flight. However, if you booked your flight before 10 June for travel between 1 July and 15 September, you will need to contact Emirates to reconfirm your flight 21 days before your scheduled departure. For bookings made with travel agents, please contact them to make the necessary arrangements.

We’d like you to know that you now have two new options that offer you the flexibility to fly with us again when you’re ready if you booked a ticket before 31 March.

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Live chat

General queries:

Help and support

Contact us worldwide

In light of health concerns globally, we strongly advise our customers to avoid visiting our physical offices at the moment.

Help and support

Baggage portal

Find out how much luggage you can take onboard, see our rules for carry-on luggage, and use our baggage allowance calculator to prepare for your trip.

Facebook official page

Our customer service teams are online 24/7 to answer your queries in English and Arabic.

Twitter official page

Reach out to us on the official customer service Twitter channel for Emirates airline. We are here 24/7 to help you in English or Arabic.