Skip to the main contentAccessibility information


Lost property form

Complete this form if you have lost personal items in the airport or on board an Emirates flight

Important information

This form is only for passengers who’ve travelled on an Emirates aircraft and have a ticket number starting with 176. If you’ve travelled on a codeshare flight in an Emirates aircraft or you don’t remember your ticket number, please contact us for assistance.

If you have travelled on any other aircraft other than Emirates, you must submit your request to the airline you travelled with.

Baggage information

You can use this form to give us details on carry-on or cabin baggage that you lost on board or at the airport. If you’ve lost checked baggage, please contact your nearest Emirates office. You can also check the status if you already have a lost checked baggage claim on our Delayed and damaged baggage page.

Personal information

Your personal details

Customer contact info details

Ticket details

Please enter the details below ensuring that the last name matches the one on your ticket. If your ticket number doesn’t start with 176, you will need to submit your complaint to the airline you traveled with.

Lost item details

500 Characters left


Please attach any document that could help us find your missing item

Comments on feedback or complaints

3000 Characters left