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The Emirates contactless journey

See how easy and convenient it is to fly through Dubai International Airport using our contactless technology.

Use your mobile to operate our self check-in kiosks, create your entertainment playlist, and see what’s on your menu. And our biometric path lets you check in, enter the lounge, and board your flight through facial recognition.

The IATA Travel Pass App

Emirates has partnered with the International Air Transport Association (IATA) to make it easier for you to keep track of the latest COVID-19 related travel regulations and have all your testing or vaccination information on hand while you travel.

You can download the app from the iOS App Store using code 250573 or from Google Play using the code 787350.

Learn more about where the IATA Travel Pass is currently offered and more information in our FAQs.

Biometric path

Instead of reaching for your passport or boarding pass at every point, you can walk seamlessly through the airport using biometric facial recognition.

All it takes to register is a quick photo at check-in to capture your facial data. Then you can breeze through the secure Biometric Smart Zones in Concourse B, Emirates Terminal 3 every time you’re in Dubai.

You can check-in, clear immigration, access our airport lounges in Concourse B, and board your flight at selected gates purely by facial recognition, with more points coming soon. 

Together with travel notifications from the Emirates App, you can enjoy a smooth and personalized journey from check-in to the boarding gate.

Self check-in kiosks

It’s easy and quick to check in for your flight using our self check-in kiosks. Simply follow the step-by-step instructions on the touchscreen to complete the whole process without having to visit our desks.

Use our bag drop kiosks to check in your bags at the same time. You can also view your itinerary, choose your seat and add your Emirates Skywards number.

If you’ve already checked in online, you can use our kiosks to check in your bags.

  • 1. Scan your passport
  • 2. Check in and print your bag tags
  • 3. Place your bags on the belt
  • 4. Collect your printed boarding pass

Smart Gates

Register to use the Smart Gates at Emirates Terminal 3 and you can fly through Immigration every time you arrive and depart from Dubai.

If you’re a UAE citizen or resident, you can use your passport, boarding pass, or just your UAE ID. You can also use the Smart Gates if you’re a GCC national or a visa-on-arrival visitor with a biometric passport.

Simply step into the Smart Gate, scan your ID, wait for a quick photo, and you’ll be on your way in no time.

Digital menus

Look forward to delicious dining on board. Browse through the menu in the Emirates App before you fly and open an offline version when you’re on board. Go to your Trips to see the dining and drinks options for your flight. 

You can also browse a contactless version of the menu through our OnAir Wi-Fi network. There’s no need to buy a Wi-Fi package – simply connect your device to the OnAir Wi-Fi network and open the portal in your browser. Scroll down to choose the menu for your travel class.

Frequently Asked Questions