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Update

Temporary suspension of flights to South Africa until 10 March 2021

Last updated: February 14, 2021, 17:07 Dubai (GMT+4)

Emirates’ flights to South Africa will remain suspended until 10 March 2021, in line with recent government directives that restrict the entry of travellers originating from South Africa, into the UAE.

Customers holding tickets with final destinations in South Africa will not be accepted for travel at their point of origin. Emirates regrets any inconvenience caused. Affected customers should contact their travel agent or Emirates contact centre for rebooking options. To receive update notifications, customers are requested to ensure their contact details are correct by visiting Manage Your Booking.

Emirates remains committed to serving our customers in South Africa, and we look forward to resuming passenger services when conditions allow.

We continue to work closely with all relevant authorities in this regard, and will endeavour to provide our customers with as much support and notice as possible.

Update

New requirement for Dubai arrivals from 31 Jan 2021

Last updated: January 27, 2021, 23:30 Dubai (GMT+4)

Effective 31 January 2021, all passengers arriving into Dubai from any point of origin (GCC countries included) must hold a negative PCR test certificate, for which the test must be taken no more than 72 hours prior to time of departure.

UAE nationals are exempt from the above, but will be required to take a PCR test on arrival at Dubai airport. 

Passengers arriving into Dubai from certain countries will be required to take another PCR test on arrival at DXB.

Passengers transiting through Dubai must ensure that they comply with the entry requirements of their respective destination country.

Please visit our COVID19 information hub for details of the latest travel requirements.

Update

Worldwide travel requirements

Last updated: January 9, 2021, 11:02 Dubai (GMT+4)

The travel regulations in each destination are changing frequently. Please check our Travel requirements by destination page for the most recent information before you travel. Customers are required to come to the airport with the appropriate travel documents for their destination.

Find out everything you need to know about travelling during COVID-19 on our COVID-19 information hub.

Update

More special COVID-19 PCR test rates for Emirates passengers

Last updated: October 19, 2020, 13:35 Dubai (GMT+4)

Emirates has expanded its medical partnerships to offer all passengers exclusive home or office COVID-19 PCR testing rates at the following centres:

 

Al Tadawi Medical Centre

Located at Al Masood building, Airport Road, Port Saeed area, Deira.

The test costs AED 130 per person. Home or office testing within Dubai costs AED 240 per person. Test results will be available within 24 hours.

 

Prime Medical Centres

Locations in Dubai:

Al Qusais Branch, Damascus Street

Premier Diagnostic & Medical Center, Salah Al Din Street

Prime Corp Medical Center, Salah Al Din Street, Deira.

Sheikh Zayed  Branch, Sheikh Zayed Street, near Noor Islamic Bank

Prime Specialist Medical Center Sharjah Branch, King Faisal St, Al Majaz  

Ajman Branch, Grand Mall, Sheikh Khalifa St

The test costs AED 150 per person. Home or office testing within Dubai for a minimum of two passengers is also available at AED 240 per person. Test results will be available within 24 hours.

 

American Hospitals Dubai

Locations at Media City Clinic, Al Barsha Clinic and Al Khawanij Clinic (opening soon) at a rate of AED 150 per person. 

Home or office testing within Dubai for a minimum of two passengers is also available at AED 250 per person. Test results will be available within 48 hours.

Present a valid ticket or boarding pass (with a departure date within one month of the test date) and ID to take the COVID‑19 PCR test at these rates.

You must take the test within the period required by your destination and Emirates will not be responsible if the test results are not released in time for travel. Check our Travel requirements page for the latest information about the test requirements for your destination. And find out everything you need to know about travelling during COVID‑19 on our COVID-19 information hub.

Flight suspension

We don't have any updates at the moment.

Be aware of COVID-19 related phishing email and scams

Last updated: May 27, 2020, 16:45 Dubai (GMT+4)

We’ve been alerted to recent email phishing attacks that contain the subject “Your flight is cancelled: collect your refund”. These are not emails sent from Emirates.

Please be careful to protect your personal information and don’t respond or click on links in such emails. The easiest way to detect a fake email is to look at the email address it was sent from. All official emails from Emirates are sent from one of these two email addresses: emirates@e.emirates.email or do-not-reply@emirates.email

Operational changes

We don't have any updates at the moment.