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Who is the Unaccompanied Minor service for?

Our Unaccompanied Minors service is for children aged between five and 15 who are flying alone, children under eight years old traveling in a different cabin class to their parents or guardian, and children over eight years old traveling in a different cabin class to their parent or guardian when they have a child under eight with them.

We make sure your unaccompanied minor has a memorable experience throughout their trip - from helping at check-in to transferring between flights or meeting their guardians at their final destination.
  • Help through the airport

    A specialist member of our team will meet your child at our dedicated check-in desk for unaccompanied minors and be with him or her all the way through the airport, until we hand your child to the crew on board his or her flight.
  • Priority boarding

    Families and unaccompanied minors always board the plane first. That gives them more time to get settled, and our cabin crew can help them stow their carry-on luggage and get comfortable.
  • Onboard care

    We’re on hand to make sure your young flyer’s trip is as enjoyable as possible. When you book, let us know what kind of meal your child prefers and whether he or she would like to sit by the window or on the aisle. If it’s a birthday, you can order a cake for the crew to prepare on board so we can celebrate together. We also have a Polaroid camera so your young flyer can take home memories of their trip.
  • Support at landing

    On arrival, a member of our specialist team will be there to greet your child at the aircraft door. We’ll help your child through the airport before delivering him or her to a parent or guardian.

Dedicated lounges

When you drop your young solo adventurer off at Dubai International airport, you can take them straight to the Unaccompanied Minors Lounge near the check-in area. Our staff will check them in there and then escort them to one of our dedicated departure lounges for children flying alone.

Our Unaccompanied Minors Lounges have comfortable seating, games, and entertainment screens, as well as snacks and drinks to keep your little one occupied. There are children’s bathrooms in the lounges too.

If your child has some time before a connecting flight, they’ll be taken to one of the Unaccompanied Minors Lounges while they wait, before being handed over to our cabin crew. And if they’re with us during a meal time, one of our team will escort them to eat and then back to the lounge again.

Terms and conditions

  • Young Passengers (YP) are children aged 5 to 15.
  • Our Unaccompanied Minors service for Young Passengers (YP) applies only to Emirates operated flights. The service must be arranged separately for the outward and return journey.
  • The maximum connection time allowed at the airport is 4 hours (when your child is connecting to another airline as part of their itinerary).
  • The maximum connection time allowed is 8 hours if your child is transferring to another Emirates flight at Dubai International airport (DXB). If the connection time is above 8 hours, this will be subject to approval from Emirates.
  • A Young Passenger cannot stay overnight at their connecting airport unless an adult guardian is arranged to meet and care for them at the transit point. This will be subject to approval.
  • Children who need special assistance or who need specific care must be accompanied by a fare-paying guardian who is 18 years old or over.
  • For safety and security, a legal parent or guardian will need to complete and sign a Declaration of Indemnity form before your child can fly with us. You'll find these forms at Emirates Airport Offices.
  • The Young Passenger’s parent or guardian must stay at the airport until the flight has departed. The parent or guardian escorting at departure or collecting the Young Passenger at the airport must provide proof of identification. We offer our Unaccompanied Minor service for Young Passengers only on Emirates flights and not with our partner airlines. Please contact the airline to find out about their services for children travelling alone.
  • The Young Passenger’s passport will be kept with the airline while the service is provided by the carrier.
  • It is the customer’s responsibility to check-in with Emirates for the service at the airport.
  • The Unaccompanied Minor paid service for Young Passengers aged 12 to 15 are:
    • Per passenger, per sector.
    • Non-transferable.
    • Subject to refund conditions and limitations.
  • Changes to the Young Passenger paid services:
    Voluntary and involuntary changes to the originally booked service are allowed when the flight, date, or route is changed on the ticket.
  • Refunds
    YP paid services are independent from our ticket refund conditions. You will be eligible for a refund only in the following circumstances:
    • The service is not provided by Emirates
    • We move you to a flight not operated by Emirates; or
    • You booked your flight via including a flight sector to or from the USA at least 7 days before departure, and you cancel your flight within 24 hours of booking.

    If you’d like a refund for the YP paid services booked online or through Emirates offices, you need to submit your refund application after the flight has taken place using our form, which you can find here.

    Refund applications cannot be processed on board or at the airport. Refund applications are accepted up to three months after the date of the last flight in your itinerary.

    Unless otherwise stated, we will refund the full amount (including any refundable tax) to the original form of payment used to pay the YP service

    Please note that the YP service will not be refunded if you voluntarily cancel your flight.