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Before you fly

Shuttle service

Emirates provides coach services to selected destinations in the UAE, Japan, the US, and Canada. Learn more about these services.

UAE

Emirates operates coach services for Economy Class and Premium Economy passengers holding a flight ticket and traveling from Abu Dhabi to Dubai and from Al Ain to Dubai.

From Abu Dhabi to Dubai

DepartureArrival
3.00am5.15am
6:00 am8:15 a.m.
9:30 am11.45am
4.30pm6.45pm
10.00pm11:59 pm

From Dubai to Abu Dhabi

DepartureArrival
3.00am5.15am
6:30 a.m.8:45 a.m.
10.00am12.15pm
3.00pm5.15pm
11:00 pm1:15 am

From Al Ain to Dubai

DepartureArrival
5:00 pm11:15 pm

From Dubai to Al Ain

DepartureArrival
2:30 am04:15


Pickup and Drop-off Points

Dubai
Drop-off: Terminal 3, Departure Level, Check-in area - C.

Pick-up: Arrivals Level, last lane opposite Exit 3.


Abu Dhabi
Pick-up: In front of Emirates Down Town office - Khalidiya - Corniche.


Al Ain
Pick-up/drop-off: Al Falah Plaza parking adjacent to Emirates Commercial Complex, Khalifa street, Al Ain.


Terms and conditions

  • The bus service is operated by a third-party service provider, which bears full responsibility for insurance and liability for the entire bus trip.
  • The bus service is only available to Economy Class and Premium Economy passengers booked on an Emirates flight into or out of Dubai.
  • Passengers must hold a valid flight ticket to board the bus.
  • Due to capacity constraints, Emirates cannot accept passengers who have not made a flight booking or who do not have a valid flight ticket.
  • Bus service must be booked at least 48 hours in advance. Requests received after this time will not be guaranteed.
  • Minimum connecting time required is 2 hours for inbound and outbound passengers.
  • Normal Emirates baggage allowance apply.
  • Passengers must hold an Emirates issued ticket, where the ticket number starts with 176. Tickets issued by other airlines are not eligible.
  • When buying your flight ticket on emirates.com, make sure to specify Abu Dhabi or Al Ain as the departure or arrival city to ensure that your booking on the bus is included on your flight ticket.
  • When buying a flight ticket through an Emirates office or travel agent, you should request the agent to include the Abu Dhabi or Al Ain bus on your ticket before issuing your ticket.
  • Tickets issued without the bus service will need to be amended by the issuing agent. No charges will apply for later adding only the bus service to the ticket, where the flights remain unchanged. Any changes to the flights linked to the bus service will result in change fees and fare difference being applicable as per the fare conditions of your ticket.
  • For more information, please contact your local Emirates office or travel agent.

Shuttle Service - US and Canada

US and Canada

Emirates has partnered with Quick Shuttle bus service between Seattle and Vancouver for passengers traveling on EK flights to or from Seattle-Tacoma International Airport whose origin or final destination is Vancouver BC, Canada.

Book your bus transfer

To book the Quick Shuttle bus service between Seattle and Vancouver, simply select 'XEA' as the starting point or destination when booking your flights on emirates.com. The cost of the bus ticket will be included in your fare. You must book shuttle service at least 48 hours before you are due to travel.

After the booking is made via emirates.com, your email address will be shared with Quick Shuttle to allow a ticket for your bus trip to be sent to you. The bus ticket will be sent to you 7 days prior to your scheduled departure.

You cannot change or cancel bus service reservations from the Quick Shuttle web site. To change a bus reservation, please call the Quick Shuttle reservation department at 800 665 2122 (toll-free) or 604 940 4428 (Vancouver area). To view the schedule please go to the Quick Shuttle website.


Winter schedule


SeaTac Airport to Vancouver hotels

DepartureArrival
9:30 am2:05 pm
1:00 pm5:30 pm
4:00 pm9:00 pm
7:00 pm11:30 pm

Vancouver hotels to SeaTac Airport

DepartureArrival
5:45 am11:00 am
8:45 am2:00 pm
11:15 am5:00 pm
4:15 pm9:30 pm

Summer schedule


SeaTac Airport to Vancouver hotels

DepartureArrival
8:00 am12:35 pm
10:00 am3:00 pm
1:00 pm5:30 pm
3:00 pm7:35 pm
4:30 pm9:35 pm
6:30 pm10:55 pm

Vancouver hotels to SeaTac Airport

DepartureArrival
5:00 am9:15 am
6:15 am11:30 am
8:45 am2:10 pm
8:45 am1:30 pm
9:45 am3:15 pm
10:30 am4:25 pm
2:30 pm7:45 pm

Vancouver hotels served by Quick Shuttle

Quick shuttle stops are at the following three points for passengers originating travel in Vancouver BC:

  • Vancouver—Holiday Inn On Howe
  • Richmond—River Rock Casino
  • Surrey—Campbell River Store

For passengers taking the Quick Shuttle bus from SEATAC airport, the bus originates outside the EK baggage claim area at Seattle Tacoma Airport.


Terms and conditions

  • The bus service is operated by a third party, Quick Shuttle, which bears full responsibility for insurance and liability for the entire bus trip. In case of unexpected off-schedule operation due to traffic jams or other conditions such as weather, Quick Shuttle will try to find alternative routes; however, there is a possibility that the bus will arrive late or the bus service will be canceled. In this case, Emirates is exempt from any liability and will not provide alternative transportation or compensate you for travel expenses.
  • The bus service is only available to passengers booked on an Emirates flight into or out of Seattle-Tacoma International Airport whose origin or final destination is Vancouver, British Columbia, Canada.
  • The bus service must be booked at least 48 hours in advance.
  • To book the bus service between Seattle and Vancouver, simply select 'XEA' as the starting point or destination when booking your flights on emirates.com.
  • If you purchased an EK ticket from emirates.com OR the Emirates office OR the Travel agent, without requesting the bus service, you will need to buy a separate bus ticket for your journey from the quick shuttle website www.quickshuttle.com by paying the applicable bus fare.
  • The minimum connecting time required is 1 hour 30 minutes.
  • The normal Emirates baggage allowance applies.
  • Since this service is operated by a third party, if you miss the bus, Emirates will not bear any transportation expenses. You may, however, be accommodated on the next Quick Shuttle service, subject to seat availability.
  • Passengers are required to board the bus 15 minutes prior to departure time.
  • A washroom is available on the bus and there is free Wi-Fi.
  • The bus service schedule is available on the Quick Shuttle website and passengers are responsible for checking the schedule before traveling.

Booking notices

  • Contracts of Carriage: Your journey comprises two distinct journeys governed by separate contracts of carriage. These distinct journeys are provided by two separate transport providers and are subject to different terms and conditions.
  • In addition to the Emirates General Conditions of Carriage (including related rules, regulations, and policies and any applicable tariffs) please note that:
    • Different liability regimes may apply to your flight (operated by Emirates) and your bus journey (operated by Quick Coach Lines Limited).
    • Emirates disclaims any liability to you for your bus trip. Any complaints or queries related to your bus trip should be directed to Quick Coach Lines Limited.
    • Quick Shuttle disclaims any liability to you for your air journey. Any complaints or queries related to your air journey should be directed to Emirates.

Shuttle Service - Japan

Japan

Emirates operates complimentary coach service for passengers holding flight tickets for travel to or from Osaka or Nagoya; see the schedule below.

From Nagoya to Kansai Airport (KIX)

DepartureArrival
3:30 pm6:50 pm


From Kansai Airport (KIX) to Nagoya

DepartureArrival
8:00 p.m.11:20 p.m.


Pickup points

Nagoya

Monday to Sunday

Pick-up: JR Nagoya station, A berth bus area. You can check the map as reference.

 

Kansai Airport (KIX)

Monday to Sunday

Pick-up: 1F Arrival Lobby outside the North Exit. You can check the map as reference.

 

Terms & Conditions

  • The complimentary bus service is operated by a third-party service supplier, which bears full responsibility for insurance and liability for the entire bus trip. In case of unexpected off-schedule operation due to traffic jams or other conditions, such as weather, the supplier will try to find alternative routes; however, there is a possibility that the bus service will arrive late or be canceled. In some instances, passengers may not be allowed to board the bus due to the supplier’s security conditions. Those cases will be exempt from Emirates’ liability. In this case, Emirates will not provide alternative transportation or compensation for travel expenses.
  • Bus service must be booked at least 24 hours in advance. Passengers who have not made a reservation for the bus may be accepted, depending on seat availability, as long as they hold valid flight tickets.
  • Our normal baggage allowance applies; storage space on the bus is limited. In case of excess baggage, you can use an unaccompanied delivery service at your own expense. No baggage exceeding the free baggage allowance and size will be accepted on the bus.
  • Passengers are required to board the bus 15 minutes prior to departure time. Please also check the latest departure and arrival times.
  • If you miss your scheduled bus, Emirates will not bear any transportation expense since this is a complimentary service.
  • The bus service is only available to passengers booked on an Emirates flight into/out of Kansai Airport on the same day. However, if you cannot take the bus on the same day due to quarantine issues at arrival, etc., you can rebook the next operated bus service from Kansai Airport to Nagoya Station. Rebooking for any reasons other than those mentioned earlier are prohibited
  • Please contact staff at the bus meeting place and provide them with your name.
  • If you purchased your ticket including the bus segment from emirates.com, please select "Nagoya Station" as your departure or destination at the time of booking.
  • If you would like to add a bus segment after your ticket has been issued from emirates.com or the Emirates call center, please contact your local Emirates office.
  • If you would like to add a bus segment to a ticket issued from a travel agency, please contact the travel agency where you purchased a ticket.
  • Please refrain from waiting in the JR Bus waiting room or other facilities nearby.
  • Customers under the age of 16 cannot use the bus service alone.
  • There is no toilet on the bus. The bus will stop for a short break only once while driving. Passengers cannot join or leave the bus from the short break point
  • You are required to wear a seatbelt while riding the bus.
  • Wearing a mask is not mandatory. However please wear a mask if you feel unwell.
  • The bus service may be canceled the day before if there are no passengers booked.
  • Cannot be used with other airline tickets (other than ticket number starting from 176).
  • For more information, please contact your local Emirates office or the travel agency from which you purchased your ticket.