Travel to the European Union
The European Union has introduced a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image).
If you are a non‑EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180‑day period), the EES applies to you. Download the Travel to Europe app and register before you fly to save time and speed up border checks.
When you first arrive, border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database. On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.
EU citizens, Schengen residents, and those holding long‑stay visas or residence permits are not affected.
Please allow extra time for border checks, especially on your first trip after the system goes live.
For more information, please visit the official EU EES information page.
Read moreTravel advisory for passengers travelling from the United States
Customers departing from any of Emirates’ U.S. gateways are advised to arrive at the airport at least 4 hours prior to their scheduled flight departure due to extended security screening times.
Please check your flight status here.
To ensure you receive timely updates, please make sure your contact details are correct by visiting Manage Your Booking.
If there are any changes to your scheduled chauffeur-drive service, our team will contact you directly.
We look forward to welcoming you on board
Read moreNew e-Arrival Card for non-Indian nationals flying to India
From 1 October, all non-Indian nationals travelling to India must complete a new e-Arrival Card before the flight.
You can submit the immigration form on the India Bureau of Immigration website from 72 hours and no later than 24 hours before the flight. There is no registration fee for the e-Arrival Card online.
If you do not complete the form before you travel, it will result in a longer immigration process at the airport.
Please ensure your contact details are correct by visiting Manage Your Booking to receive updates.
Read moreCarriage of power banks on board
From 1 October, using or charging a power bank on board Emirates flights will no longer be permitted. Customers can still carry one power bank on board and it must be in cabin baggage. Power banks are not permitted in checked-in baggage.
The power bank can have a maximum capacity of 100 watt-hour (Wh) and the capacity rating must be clearly visible on the power bank.
On the aircraft, power banks cannot be stowed in the overhead lockers. Your power bank must be placed in a bag under the seat in front of you or in the seat pocket in front of you. Power banks cannot be used to charge any personal devices on board and charging the power bank is also not permitted.
These enhanced measures are designed to minimise the risk associated with power banks during the flight. For more information, please visit the Dangerous Goods Policy page.
Read more1/4
BookAbout booking onlineManageBefore you flyBaggageVisa and passportInflight experienceThe Emirates ExperienceDubai ExperienceFamily travelFly BetterOur destinationsExplore DubaiOur travel partnersExploreEmirates SkywardsBusiness RewardsHelp and contactsYour questionsBook flightsThe Emirates AppManage Your BookingBefore you flyBaggage informationFind your visa requirementsWhat's on your flightYour journey starts herePlan your trip to DubaiTraveling with your familyEmirates Fly BetterDestinationsExplore DubaiAir and ground partnersExplore Emirates destinationsJoin Emirates SkywardsRegister your companyHelp and contactsFAQsSearch for a flightPlanning your tripTravel servicesTransportationEmirates Best Price GuaranteeThe Emirates AppRetrieve your bookingCheck in onlineFlight statusTravel informationHealthDubai InternationalBaggage informationDelayed or damaged baggageVisa and passport informationUAE visasCabin featuresInflight entertainmentDiningOur fleetThe Emirates ExperienceOur loungesShop EmiratesCreate a Dubai ExperienceExperiences & ActivitiesExplore Dubai & the UAEPlanning your family tripAt the airportOn boardFun for kidsReasons to fly betterWhere we flyPopular DestinationsDiscover DubaiLatest destinationsExploreOur travel partnersEmirates Skywards partnersRoute mapVacation inspirationAbout Emirates SkywardsBusiness RewardsHelp and contactsChanges to our operationsSpecial assistanceFrequently asked questionsFlight schedulesFeatured faresSpecial offersFlex Pay – Pay in installmentsBest Fare FinderBook your trip to DubaiMake a hotel reservationTours and activitiesBook a vacationMeet & GreetDubai ConnectAirport transferBook a carAirline partnersAirport parkingSeat selectionHold my fareCancel your BookingChange your bookingChoose your seatUpgrade your flightManage Chauffeur-driveBook accessible travelCheck-in optionsGuide to dangerous goodsRules and noticesMedical Information Form (MEDIF)Dietary informationBanned substances in the UAEEmirates Terminal 3Transferring between terminalsGetting to and from the airportShuttle service in DubaiChecked baggageCabin baggagePurchase more excess baggage allowanceExtra checked baggage allowancesBaggage services in DubaiUSA travel authorizationFirst ClassBusiness ClassPremium Economy Economy ClassOnboard comfortWhat's on iceice TV LiveOnboard WiFiChildren's entertainmentEmirates World InterviewsFirst Class diningBusiness Class diningPremium Economy diningEconomy Class diningDrinksBoeing 777Emirates A380Emirates A350Emirates ExecutiveSeating chartsChauffeur-driveThe Emirates serviceSeasonal occasionsRatings & ReviewsContactless journeyFirst Class loungeBusiness Class loungeWorldwide loungesPartner LoungesPaid lounge accessmarhaba loungeEmirates duty-free collectionEmirates Official StoreUnaccompanied minorsPregnancyBaggage allowancesChild and infant fare rulesCar seats and bassinetsTraveling with childrenTraveling with infantsInfant baggage allowanceChild and infant mealsChildren’s entertainmentKids’ toysActivities for kidsAsia & PacificAmericasAfricaEuropeMiddle EastFlights to MumbaiFlights to BangkokFlights to the MaldivesFlights to MilanFlights to AthensFlights to DubaiLos Angeles to DubaiWashington, DC to DubaiHouston to DubaiMiami to DubaiHelsinkiHangzhouDa NangShenzhenSiem ReapFood & DrinksOutdoor & AdventureFitness & WellbeingCulture & HeritageBeach & MarineFamily entertainmentOutdoor DiningQantasflydubaiBeach destinationsWildlife vacationsHistory and culture vacationsCity getawaysVacations for FoodiesMembership tiersflydubaiCash+MilesDigital membership cardMy familySpend MilesClaim MilesBuy MilesEarn MilesSkywards SkysurfersSkywards ExclusivesOur PartnersSkywards Miles MallEmirates Skywards Mastercard®Miles CalculatorLog in to Emirates SkywardsSkywards+Skywards LivingRegister your companyLog in to Business RewardsBenefitsHow the program worksFrequently asked questionsChanging or cancelingVisa and passport helpFeedback and complaintsDelayed or damaged baggage supportLost propertyDubai ConnectRecent travel updatesCheck your flight statusAccessible travel with EmiratesSpecial assistance and requestsBooking with EmiratesOur network and codeshare destinationsOur other productsSpecial assistance and requestsBaggage and lost propertyPreparing to travelAt the airportEmirates SkywardsEmirates Business RewardsYour on-board experienceTools and resourcesMobile and The Emirates AppCanceling or changing a bookingDisrupted travelAbout Emirates
- Emirates
- Help
- Submit a form for your request
- Dubai Stopover