Your COVID-19 Assistance
Find out more about your free COVID-19 assistance in the full terms and conditions.
Last updated: 05, August 2020, 09:59 Dubai (GMT +4)
Book your flights on emirates.com, through our contact centers, retail offices or with your travel agent and you’ll automatically receive free global cover* for COVID-19 related costs. The coverage is valid for 31 days from the moment you take your first flight, and it covers you even if you travel onward to another city.
*expenses require pre-approval. Subject to terms and conditions.
Your safety is our highest priority at every step. If you are diagnosed with COVID-19 during your travels, while you are away from home, we will cover your medical expenses up to EUR 150,000 and your quarantine costs up to EUR 100 per day for 14 days – absolutely free.
You will automatically be covered when you book on emirates.com, through our contact centers, retail offices or with your travel agent. There are no registration forms to complete. If you are diagnosed on your travels, call our free hotline number +971 4 2708825 or send us a WhatsApp message +971 56 3589937 to get support and to use your coverage.
|Assistance at any time when you fly between 23 July 2020 and 31 October 2020|
|Free global coverage for all customers|
|Applies to every travel class|
|Valid for 31 days|
|No registration required|
|COVID-19 health expenses up to EUR 150,000|
|Quarantine costs EUR 100 per day for 14 days|
|Free 24-hour hotline support number|