The Emirates Skywards Frequent Flyer Program (''Emirates Skywards'') is operated by Emirates. The Emirates Skywards website (the ''Website'') and the Emirates App (“the App”) are offered to Emirates Skywards Members on condition of Member's acceptance of these Terms & Conditions. By accessing and using the Website or the App, you agree to all such Terms & Conditions.
Emirates Skywards is governed by the Emirates Skywards program rules (“Program Rules”). Emirates Skywards reserves the right to change, modify, or amend any part of the Emirates Skywards program at any time in accordance with the Program Rules. This right includes, but is not limited to, changes in Emirates Skywards partner affiliation, rules for earning and redeeming mileage credit, rules for use of travel awards, flight schedules, member travel benefits, and specific features of promotional offers.
The information published on the Website or the App may be incomplete or include inaccuracies or typographical errors. Emirates Skywards® does not represent or warrant that access to the Website or the App will be uninterrupted or that there will be no failures, errors, or omissions or loss of transmitted information, or that no viruses will be transmitted on the Website or the App. Emirates Skywards® makes no representations about the suitability of the information, products, and services contained on the Website or the App for any purpose. All such information, products, and services are provided "as is," without warranty of any kind. Emirates Skywards® hereby disclaims all warranties and conditions with regard to the information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement.
IN NO EVENT SHALL EMIRATES SKYWARDS® BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE WEBSITE OR THE APP OR WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR THE APP, OR FOR ANY INFORMATION, PRODUCTS, AND SERVICES OBTAINED THROUGH THE WEBSITE OR THE APP, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE OR THE APP, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.
The Website or the App may contain hyperlinks to websites operated by third parties. Such hyperlinks are provided for your reference only, and your use of these sites may be subject to terms and conditions posted on them. Emirates Skywards' inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites and Emirates Skywards® accepts no liability for their content.
UNDER NO CIRCUMSTANCES SHALL EMIRATES SKYWARDS BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR USE OR RELIANCE ON INFORMATION OBTAINED THROUGH THIRD-PARTY WEBSITES.
This Website contains bulletin boards and other message or communication facilities, some of which are offered to Emirates Skywards' upper-tier members only. Any opinions, views, or statements expressed or made by a Member in the course of using those facilities are those of that Member and not of Emirates Skywards. Emirates Skywards® is under no obligation to review any messages, information, or content posted on the Website and assumes no responsibility or liability relating to any such submissions. Notwithstanding the above, Emirates Skywards reserves the right to review, edit, or delete without notice any submissions received from members, including bulletin board postings, which it deems in its sole discretion to be illegal, offensive, or otherwise inappropriate. You understand that you are responsible for any material you may submit to the Website. You agree that when posting a message on the Website, you shall not do any of the following:
You agree to indemnify Emirates Skywards and its employees, agents, and representatives and to hold them harmless from and against any and all claims and liabilities (including legal costs) that may arise from your submissions to the Website or the App, from your use of material obtained through the Website or the App, from your breach of these Terms & Conditions, or from any such acts arising through your use of the Website or the App.
Emirates Skywards® reserves the right, in its sole discretion, to deny access to the Website or the App or any portion of it without notice or liability.
Emirates Skywards' Privacy Policy is set out in clause 19 of the Program Rules.
Copyright (c) Emirates 2018. All rights reserved
PLEASE READ THESE PROGRAM RULES CAREFULLY TO FAMILIARIZE YOURSELF WITH THE BASIS UPON WHICH BENEFITS AND REWARDS MAY BE EARNED, AWARDED, MODIFIED, OR CANCELED.
Note: Advance seat selection is not available in conjunction with Group Fares (booking class G)
In all other cases, standard charges for advance seat selection will apply. For further information about applicable charges and advance seat selection, click here.
This benefit is available at Emirates Lounges at Dubai International Airport in exchange for the fees specified below; the benefit, and accompanying fees, are available only to Members for themselves and their companions, provided that any companions are traveling on the same Emirates flight as the Member. Paid lounge access is available only at Emirates Lounges at Dubai International Airport and only when onward travel is on an Emirates flight. The fees for 4 hours of lounge access at Dubai International Airport are as follows:
Paid lounge access is available at the Eligible Airports* listed above for the fees specified below; these fees are applicable only to Skywards Platinum and Gold members for companions traveling on the same Eligible Emirates Flight as the member, and to Skywards Silver and Blue members for themselves only. The fee to access the Emirates Lounges at Eligible Airports* (excluding Dubai International Airport) is US$100, to be paid in local currency fixed at an equivalent rate.
The Program Rules may be changed, varied, suspended, or terminated at any time without notice where permitted by law, save that reasonable efforts will be used to promptly post details of that change or variation, suspension, or termination (as the case may be) to the Website. In the event of any conflict between this version of the Program Rules and any version of the Program Rules published on the Website, the latter shall prevail.
The Member's use of his or her membership card or quoting of his or her membership number after any change or variation to the Program Rules will be deemed to be acceptance by the Member of that change or variation.
Any notice to be given to a Member under these Program Rules will be deemed to have been given if sent by prepaid post to the Member at the address provided by the Member for the purposes of Emirates Skywards.
The Program Rules are governed by the laws of the Emirate of Dubai and any proceeding with respect to or in connection with Emirates Skywards must be brought in that jurisdiction. Membership, including eligibility for membership and any Miles or rewards, is subject to any applicable laws and regulations, including all applicable resolutions of the International Air Transport Association.
Emirates Skywards does not operate (or will cease to operate) in a jurisdiction in which it would be prohibited (or becomes prohibited) by any relevant law or governmental direction.
Reasonable care has been taken to ensure that information contained in the Program Rules and in any publications and advertisements in connection with Emirates Skywards is accurate, but Emirates Skywards will not accept any liability with respect to any errors or omissions in any information, whether written or verbal.
Any part of these Program Rules that is unenforceable for any reason shall be considered capable of being cut out so as not to affect the remainder of these Program Rules in any way. Emirates Skywards shall not be required to provide any service or otherwise act in pursuance of these Program Rules if to do so would be contrary to law.
Members may be required to provide documentation at check-in to establish the Member's identity and membership in Emirates Skywards. Emirates Skywards reserves the right to refuse carriage to Members who fail to comply with this requirement.