Adding Emirates to your safe sender list

Your Internet service provider (ISP) or email client may be using filters to block unwanted email, and this may be affecting your receipt of email from Emirates. If you believe this is happening, please consult the help section related to your email program below, or contact your ISP directly to see how to relax or remove the settings that filter or block email. This will ensure that correspondence from Emirates will be accepted.

1. On the toolbar at the top, click on the Mail icon.
2. From the dropdown menu select Preferences, then click Junk Mail.
3. In the Junk Mail pane, under the "Exempt from junk mail filtering" section, ensure "sender of message is in my contacts" is checked.
4. Open the email message.
5. Click the dropdown menu on the sender details.

1. Open the email.
2. Click on More in the dropdown menu next to the reply button.
3. Select "Add Sender to Contact List."

1. Click on the Settings icon.
2. Click on 'Options'.
3. Select "Safe and blocked senders."
4. Go to Safe Senders and add our domain (@example.com) to the list.

1. Open the email message.
2. Click on the Action dropdown menu.
3. Select "Add sender to contacts."
4. The sender name and email address from the email will be prepopulated in the Add Contact pop-up. Verify that the information in these fields is correct.
5. Click Save.