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Emaar Malls

Emaar Malls develops and manages a wide range of premium shopping malls and retail assets. These include the company's flagship development, the Dubai Mall, as well as Souk Al Bahar, Dubai Marina Mall, and Dubai’s famed Gold & Diamond park. The Dubai Mall is the world’s largest and most-visited retail and entertainment destination. Featuring more than 1,300 stores and 200 dining outlets, the Dubai Mall offers an unparalleled retail mix combined with world-class dining, entertainment, and leisure attractions.

Take Advantage Today

Now you can earn Skywards Miles for purchases of more than AED 100 at the Dubai Mall. It’s easy to get started:

  • Download the Dubai Mall app from your device's app store.
  • Create your profile in the Rewards section.
  • Link your Emirates Skywards account to the app by entering your membership number and password.
  • Then earn Skywards Miles for your purchases by using the Add Receipt tool on the app.

Miles will be added to your account within 24 hours for purchases on a single receipt of less than US$1,000, within 7 days for purchases of US$1,000–US$9,999, and within 30 days for purchases of more than US$10,000.

Earn Miles

Below are the benefits that the different Emirates Skywards tiers enjoy.

Platinum Tier

  • Earn 1 Skywards Mile per US$1 spent.
  • Reserved Parking at the Dubai Mall, for one vehicle registered in the Dubai Mall app. Subject to availability.
  • Access to the Lounge at Fashion Avenue for the member and one guest.

Gold Tier

  • Earn 1 Skywards Mile per US$1 spent.

Silver Tier

  • Earn 1 Skywards Mile per US$1 spent.Silver members can earn a maximum of 10,000 Skywards Miles per month.

Blue Tier

  • Earn 1 Skywards Mile per US$2 spent.

Important information

  • To earn Skywards Miles, Emirates Skywards members must download The Dubai Mall app, create an Emaar Malls PJSC (“Emaar Malls”) account, and become Emaar Malls Rewards program members (“Emaar Malls member”). They can then link their Emirates Skywards account using their Emirates Skywards credentials.
  • Emirates Skywards members who have linked their Emirates Skywards account and Emaar Malls membership may earn Skywards Miles by submitting valid receipts through the Add Receipt scanning tool on The Dubai Mall app.
  • A valid receipt is defined as a store receipt for a transaction carried out by the Emaar Malls member at The Dubai Mall, and submitted within 14 days from the transaction date through The Dubai Mall app. The 14 day period includes the date of purchase, and receipts that are submitted more than 14 days after the date of purchase will not be accepted. The time of purchase will not be taken into consideration.
  • Credit/debit card receipts will not be accepted.
  • The member must ensure that the entire receipt is captured by the ‘Add Receipt’ scanning tool, including all information available.
  • Each receipt must be scanned separately through the ‘Add Receipt’ option.
  • The following are not accepted: manually written receipts, Emaar gift card purchases or any other gift card purchases, Mediclinic bills, insurance payments, screenshots taken from The Dubai Mall app or any other apps, pictures taken from the screens of other devices, photocopied or scanned receipts, online order or online purchase receipts, Etisalat receipts, Du receipts, utility payments, DED receipts, bank receipts, exchange conversion of currency receipts, and travel payments made through the travel agencies.
  • Items purchased through a credit note, credit transfer or item exchange will not be accepted, and Skywards Miles will only be awarded on the remaining value.
  • Any payment made through advance payment or payment on account will be rewarded at the time of payment and not at the time of item collection.
  • By linking an Emirates Skywards account to The Dubai Mall app, the Emirates Skywards member consents and authorizes Emirates Skywards to share the following membership details with Emaar Malls: Member name, Emirates Skywards membership number, Tier status, and Skywards Miles balance. The members’ Emirates Skywards credentials will not be shared with Emaar Malls.
  • Emirates Skywards members who are Emaar Malls Rewards members can earn Skywards Miles on all valid receipts for purchases at the Dubai Mall of AED 100 or more.
  • Verification of receipt validity will be the responsibility of Emaar Malls; Emaar Malls reserves the right to reject receipts and withhold any associated rewards.
  • Emirates Skywards members who have linked their accounts to The Dubai Mall app will earn Skywards Miles on their spending at The Dubai Mall at the following rates:
    • Platinum, Gold, and Silver: 1 Skywards Mile per US$1 spend
    • Blue: 1 Skywards Mile per US$2 spend
  • Skywards Miles will be credited to the Emirates Skywards member’s account within one week from the date of submitting the valid receipt, although this timeline may be extended if the transaction is of a high value or requires further investigation. Any transaction value above USD $10,000 will be credited within one month of submitting a valid receipt.
  • In the event that a valid receipt is scanned in The Dubai Mall app and the Skywards Miles are not posted to the Emirates Skywards member’s account, the Miles can be claimed by contacting Emaar Malls within six months of the original transaction via the Dubai Mall app, or by contacting the Emirates Skywards Contact Center.
  • To access Reserved Parking at The Dubai Mall, Emirates Skywards Platinum members must register their vehicle in The Dubai Mall app.*
  • To access The Lounge at Fashion Avenue in The Dubai Mall, Emirates Skywards Platinum members must show their Emirates Skywards membership profile linked to The Dubai Mall app.**
  • This is an accrual-only partnership; redemption is not available at this stage.
  • Emirates Skywards Platinum and Gold members may earn unlimited Skywards Miles; Silver members may earn a maximum of 10,000 Miles per month and Blue members may earn a maximum of 5,000 Miles per month.
  • Skywards Skysurfers are not eligible to link their Emirates Skywards account to The Dubai Mall app due to age restrictions. My Family and Business Rewards accounts are also ineligible to join the program.
  • Skywards Miles earned at The Dubai Mall will not be earned on refunded or returned products.
  • Receipt information may be shared with retailers purely for receipt verification, validation and fraud detection purposes.
  • Emaar Malls reserves the right to suspend or disable the accounts of Emaar Malls members and prevent any future reward accruals through The Dubai Mall app in the event that fraudulent activity or misuse of the Emaar Malls Rewards program is detected or suspected by Emaar Malls. Emaar Malls is not obliged to award Skywards Miles for valid receipts during the period of account suspension.
  • Emirates Skywards Program Rules apply.
  • The Dubai Mall terms and conditions apply(Opens an external website in a new tab); terms and conditions can be found in The Dubai Mall app.

  1. This benefit is only available to Emirates Skywards Platinum members who are also Emaar Malls members.
  2. VIP Parking is located on P2 at Fashion Avenue parking.
  3. To enter VIP Parking, the member must register their vehicle number plate details through The Dubai Mall app.
  4. This benefit is limited to one vehicle per Emirates Skywards Platinum member.
  5. Access is subject to availability. In case the VIP Parking is full or closed for renovations, an alternative arrangement or benefit may not be offered.
  6. This benefit is not valid in conjunction with any other offer or benefits.

  1. This benefit is only available to Emirates Skywards Platinum members who are also Emaar Malls members.
  2. The Lounge at Fashion Avenue is located on R-Level of Fashion Avenue.
  3. To enter The Lounge at Fashion Avenue, members must show their Emirates Skywards membership profile linked to the Dubai Mall app.
  4. The Emaar Malls member is entitled to one access per day to The Lounge at Fashion Avenue.
  5. This benefit is limited to the member and one (1) guest.
  6. The member must contact The Lounge at Fashion Avenue prior to their visit on 04 367 5555 or thelounge@emaar.ae(Opens your email client).
  7. Access is subject to availability. In case the lounge is full or closed for renovations, an alternative arrangement or benefit may not be offered.
  8. The dress code policy is smart casual and Emirati national dress. Beach clothes, shorts, flip flops and caps are not allowed inside The Lounge at Fashion Avenue.
  9. Children under the age of 18 are not allowed entry to The Lounge at Fashion Avenue.
  10. Outside food and beverages are prohibited in The Lounge at Fashion Avenue.
  11. Smoking is strictly prohibited in The Lounge at Fashion Avenue.
  12. This benefit is not valid in conjunction with any other offer or benefits.