Travel Updates

Following the partial reopening of regional airspace, Emirates is operating a reduced flight schedule.

You can check our latest flight schedules for upcoming flights and book seats to travel.

We continue to monitor the situation, and we will develop our operational schedule accordingly.

We would like to thank you for your understanding and patience.

The safety and security of our passengers and crew remain our highest priority and will not be compromised.

Before you travel

Please continue to check your flight status, even after you have checked in. You can also review the latest operational updates on emirates.com. Make sure your details are up to date to receive notifications and check your email for changes or cancellations to your flights before travelling to the airport.

Customer advisory

If your travel plans have been affected, we’ll do our best to rebook you on the next available Emirates flight. This applies to most disrupted tickets, including journeys connecting beyond Dubai.

Customers booked to travel between 28 February until and including 15 April have these options:

• Rebook on an alternate flight. You can rebook on another flight to your intended destination for travel on or before 31 May. If you booked your flight with a travel agent, you must contact them. If you booked with us directly, contact us.
• Request a refund. You can request for a refund of your ticket by completing the refund form if you booked with us directly. If you booked your flights with a travel agent, please contact them. Customers are advised to complete any flight re-bookings before proceeding to request a refund, as any unused flights within the same itinerary will automatically be cancelled and refunded.

What you can do online

Use Manage Your Booking on emirates.com and the Emirates App to:

• Review any changes made to your booking
• Accept the new flight we’ve offered
• Choose an alternative flight if your original travel date is within the next 72 hours
• Review any services including dietary meals, selected seats and Chauffeur-drive service
• Make up to nine changes under our current travel waiver (valid until 30 April)
• Update your contact details to receive updates

If you’re unable to make changes online

Some bookings may require assistance from our team. This includes situations where:

• Parts of your itinerary have been cancelled
• There are no confirmed operational flights remaining in your booking
• Your ticket type requires additional support

If you cannot complete your changes through Manage Your Booking or on the Emirates App, you can reach us in the following ways:

• Call your local Emirates Contact Centre for tickets booked directly with Emirates
• Call your travel agent for tickets booked through a travel agency
• Live Chat on emirates.com
• Visit our retail stores worldwide. Currently our City Check‑in points in Dubai are temporarily closed until further notice. However, you can visit us at the following retail stores:
• Emirates Reservations and Ticketing desk at Terminal 3, Dubai International Airport
• Emirates World, Jumeirah Town Centre
• Emirates Group Technology Centre, near the Clock Tower, Deira

Customers are requested to ensure their contact details are correct by visiting Manage Your Booking to receive updates.

All city check-in points across Dubai are temporarily closed until further notice.

More information in our customer FAQ.

Customers departing from any of Emirates’ U.S. gateways are advised to arrive at the airport at least 4 hours prior to their scheduled flight departure due to extended security screening times. 

Please check your flight status here.

To ensure you receive timely updates, please make sure your contact details are correct by visiting Manage Your Booking.

If there are any changes to your scheduled chauffeur-drive service, our team will contact you directly. 

We look forward to welcoming you on board

From 12 October 2025, the European Union will begin introducing a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image). 

If you are a non-EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180-day period), the EES applies to you.

When you first arrive border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database.

On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.

EU citizens, Schengen residents, and those holding long-stay visas or residence permits are not affected.

Please allow extra time for border checks, especially on your first trip after the system goes live.

For more information, please visit the official EU EES information page.

From 1 October, all non-Indian nationals travelling to India must complete a new e-Arrival Card before the flight.

You can submit the immigration form on the India Bureau of Immigration website from 72 hours and no later than 24 hours before the flight. There is no registration fee for the e-Arrival Card online.

If you do not complete the form before you travel, it will result in a longer immigration process at the airport.

Please ensure your contact details are correct by visiting  Manage Your Booking to receive updates.

From 1 October, using or charging a power bank on board Emirates flights will no longer be permitted. Customers can still carry one power bank on board and it must be in cabin baggage. Power banks are not permitted in checked-in baggage.

The power bank can have a maximum capacity of 100 watt-hour (Wh) and the capacity rating must be clearly visible on the power bank.

On the aircraft, power banks cannot be stowed in the overhead lockers. Your power bank must be placed in a bag under the seat in front of you or in the seat pocket in front of you. Power banks cannot be used to charge any personal devices on board and charging the power bank is also not permitted.

These enhanced measures are designed to minimise the risk associated with power banks during the flight. For more information, please visit the Dangerous Goods Policy page.