Help Center

What changes can I make online?

You can make the following types of changes through the Manage a Booking section on emirates.com:

Flight itinerary:

  • Dates/Times/Flights
  • Origin/Destinations
  • Add a stopover/Remove a stopover
  • Route changes (round trip to one-way, open-jaw)
  • Change of cabin class (upgrade/downgrade)
  • Partial itinerary cancelation (cancel a single leg)

General booking changes:

  • Meal requests
  • Seat requests
  • Chauffeur-drive requests
  • Edit contact details
  • Update frequent flyer information

If you need to make other changes, please contact your local Emirates office. If you need to make changes to a booking that includes travel on another airline, you may need to contact the other airline. If you booked with a travel agent, please contact the agent directly to make changes.

There may be a fee associated with making changes to your booking, depending on the fare conditions of your ticket.

Call us

Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for questions related to flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services.

Hotel reservations

Please call or email customer.service@booking.com (opens your default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer questions related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.