Help Center

How can I make changes to my booking online?

You can use the Manage a Booking tool on emirates.com to make changes to most aspects of your booking. For most Emirates bookings, you can change the dates or times of your flights, alter your destination or origin, or add or remove stopovers. To make a change, log in to Manage a Booking. If your booking is eligible for online changes you will be shown a link to "Change my booking."

You can also change some travel details (your contact details, meal preferences, requested seats, frequent flyer number, or Chauffeur-drive reservation) through Manage a Booking.

If you need to make changes beyond what is available online, please contact your local Emirates office.

If you need to make changes to an Emirates Skywards rewards booking on partner airlines, please use the Book Your Rewards form.

There may be a fee associated with making changes to your booking, depending on the fare conditions of your ticket.

Call us

Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for questions related to flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services.

Hotel reservations

Please call or email customer.service@booking.com (opens your default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer questions related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.