Help Center

What is my allowance for checked baggage?

Emirates has one of the world's most generous baggage policies.

Economy Class customers can check up to 35 kg depending on the fare type, Business Class passengers 40 kg, and First Class passengers up to 50 kg. Passengers in all three classes can check in up to 10 pieces of baggage as long as the total weight is within the checked weight limit for their cabin class.

These allowances do not apply to itineraries including North, Central, or South America. Read our weight and piece concept FAQ for more information. In addition, different baggage rules may apply on flights operated by other airlines.

If you have calculated your allowance to be more than 32 kg (71 lb), please note that Dubai Civil Aviation prohibits the acceptance of any single piece of baggage weighing more than 32 kg (71 lb) for flights into, out of, or via Dubai International airport.

Call us

Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services

Please call this number for questions related to flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services.

Hotel reservations

Please call or visit (opens in a new window) if you’re making or have made a reservation with our hotel partner Please note is unable to answer questions related to hotels booked as part of a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.