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Can my family or traveling companions benefit from my tier membership when they travel?

There are several ways in which your traveling companions might benefit from your membership when they travel with you.

An Emirates Skywards member of any tier can buy instant upgrade rewards with Skywards Miles at the check-in desk for companions who are traveling with them on the same flight. Silver, Gold, and Platinum members can also take advantage of this service on board the aircraft.

Emirates Skywards members can invite guests within their complimentary guest access entitlement or purchase additional lounge access for guests traveling on the same Emirates flight to join them in the Dubai International airport lounges.

Traveling companions of Platinum members may also benefit from priority baggage delivery, subject to availability. Platinum members may nominate another Emirates Skywards member for a complimentary Gold Partner card.

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Flights and Emirates services


Please call this number for questions related to flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services.

Hotel reservations

Please call or visit https://secure.booking.com/content/cs.en-gb.html (opens in a new window) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer questions related to hotels booked as part of a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.