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When I move up to a higher tier, how long do I keep the benefits?

Regardless of how many Tier Miles you have earned or how many flights you have flown, your card validity and benefits are extended beyond the tier review date by an extra two months, even if you have not qualified to stay in your tier.

For example, if you achieve Silver membership on June 17, 2016, your tier review date will be at the end of June 2017, but you can still use your Silver card to enjoy extended benefits until the end of August 2017, even if you do not retain your tier.

Tier reviews always take place at the end of a month.
Learn about how to keep your tier status.

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Flights and Emirates services


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Please call or visit https://secure.booking.com/content/cs.en-gb.html (opens in a new window) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer questions related to hotels booked as part of a Dubai stopover package, Dubai Connect, or any other Emirates services.

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CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

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Travel Insurance

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Please call this number if you need to file a claim.