Help Center

How do Skysurfers redeem Miles for Emirates rewards or partner rewards?

Emirates flight rewards

There are two ways to spend Skysurfer Miles on Emirates flight rewards:

Some rewards may also require a parent or guardian’s credit card number. For instance, a flight reward will require a credit card number to pay the compulsory tax charged by airports.

Partner rewards

To redeem Skysurfer Miles with an Emirates Skywards partner, a parent or guardian should sign the relevant form and send it to an Emirates Contact Center. Skysurfer Miles can be redeemed with the following partners: 

Partner airlines

Alaska Airlines, Japan Airlines, Jet Airways, JetBlue, Jetstar, Korean Air, Qantas, South African Airways, TAP Portugal, and Virgin America

Skywards Skysurfers redemption request form (opens a PDF in a new tab)

Hotels

Marriott, Emirates One&Only Wolgan Valley, Le Méridien Dubai 

Skywards Skysurfers redemption request form (opens a PDF in a new tab)

Retail & Lifestyle

Arabian Adventures, Damas, Danat Dubai Cruises, Heathrow Rewards, Magrudy’s, Natural Elements Spa at Le Méridien Dubai, Rivoli, Ski Dubai, and Wild Wadi Water Park

Skywards Skysurfers redemption request form (opens a PDF in a new tab)

Call us

Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Hotel reservations

Please call or email customer.service@booking.com (opens your default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer questions related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.