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We’re sorry to hear that you aren’t satisfied with your Emirates experience.
If you have a complaint about a flight you recently took with us, please use the form on this page to let us know. If you’d like to request a refund of seat selection fees, please submit a refund request form.
If you need to speak to somebody about an upcoming flight, the best way for us to help you is to talk to you. With a phone conversation, we can help you right away and get the issue addressed in real time. Please contact your local Emirates office number, you can contact us in most of our destinations.If we changed your purchased seat for operational, safety or security reasons and were unable to seat you in a suitable alternative in line with our refund eligibility criteria, please request a refund after completing all the flights in your booking.