Accessibility informationSkip to the main content

If any of your Emirates flights within the last two years was canceled and you would like to file an insurance claim, use this form to request a certificate.

Please note that we can’t process any requests submitted by a third party on your behalf, and it may take up to three weeks for us to send the certificate to the personal email address you provide.

If you traveled on a codeshare flight, please contact the operating carrier for assistance.

Form checklist

Only submit the form if you meet the condition below:

Personal information

Personal information

Customer contact info details

Booking information

Booking information

Departure date