| Organization / Publication | Award |
|---|
| Skytrax Airline of the year 2004 | Best Economy Class |
| Best Airline to the Middle East |
| Second overall for Airline of the Year |
| Business Traveller Middle East Awards | Best Regional Airline for the Middle East |
| Airline with the Best Cabin Staff |
| Best Airline Overall Serving the Middle East Region |
| Best Airline Frequent Flyer Program |
| OAG Airline of the Year 2004 Awards | Best Airline Based in the Middle East/Indian Sub-Continent |
| Marco Polo Awards Italy | Best Airline |