| Organization / Publication | Award |
|---|
| Gallileo-Express Travel & Tourism Awards | Best International Airline West-Bound from India 2003 |
| Most Innovative Marketing Campaign 2003 |
| Skytrax - The Worlds Best Airline Lounges Awards 2003 | Airport Lounge of the Year |
| Business Traveller Middle East 2003 | Best Airline in the Middle East |
| | Best Regional Airline |
| | Airline with the Best Cabin Crew |
| The 15th Freddie Awards (Skywards) | Best Affinity Credit Card |
| | Best Award Redemption |
| | Best Customer Service |
| | Best Elite Level |
| | Best Website |
| | Program of the Year |
| Skytrax - Airline of the Year Awards 2003 | Best Middle East Airline |
| | Best Economy Class |
| Official Airline Guide’s 2003 Awards | Best Airline Based in the Middle East/Indian Sub-Continent |
| Marco Polo Award 2003 | Best Airline |
| Air Transport World 29th Annual Airline Achievement Awards | Passenger Service Airline of the Year |