Shuttle service

Emirates provides coach services to selected destinations in the UAE, Japan, the US, and Canada. Learn more about these services.

Go to section UAE

Go to section Japan

Go to section US and Canada

UAE

Emirates operates complimentary coach service for Economy Class passengers holding a flight ticket and traveling to and from Dubai, Abu Dhabi, and Al Ain.

From Abu Dhabi to Dubai

FromToDepartureArrival
From Abu Dhabi to Dubai4:00 am5:45 am
From Abu Dhabi to Dubai6:00 am7:45 am
From Abu Dhabi to Dubai9:30 am11:15 am
From Abu Dhabi to Dubai11:30 am1:15 pm
From Abu Dhabi to Dubai4:30 pm6:15 pm
From Abu Dhabi to Dubai10:00 pm11:45 pm

From Dubai to Abu Dhabi

FromToDepartureArrival
From Dubai to Abu Dhabi12:00 am1:45 am
From Dubai to Abu Dhabi2:00 am3:45 am
From Dubai to Abu Dhabi7:15 am9:00 am
From Dubai to Abu Dhabi10:00 am11:45 am
From Dubai to Abu Dhabi2:00 pm3:45 pm
From Dubai to Abu Dhabi7:00 pm8:45 pm

From Al Ain to Dubai

FromToDepartureArrival
From Al Ain to Dubai9:30 am11:15 am
From Al Ain to Dubai9:00 pm10:45 pm

From Dubai to Al Ain

FromToDepartureArrival
From Dubai to Al Ain2:00 am3:45 am
From Dubai to Al Ain2:30 pm4:15 pm

Pickup and Drop-off points

Dubai
Pickup: Outside Terminal 3 arrivals
Drop-off: Terminal 3 departures
  
Abu Dhabi
Pickup/Drop-off: In front of Emirates Downtown office—Khalidiya, Corniche
  
Al Ain
Pickup/drop-off: In front of Emirates office—Emirates Commercial Complex, Khalifa Street
 

Terms and conditions

  • The bus service is operated by a third-party service provider, which bears full responsibility for insurance and liability for the entire bus trip.
  • The bus service is only available to Economy Class passengers booked on an Emirates flight into or out of Dubai.
  • Passengers must hold a valid flight ticket to board the bus.
  • Due to capacity constraints, Emirates cannot accept passengers who have not made a flight booking or who do not have a valid flight ticket.
  • Bus service must be booked at least 48 hours in advance. Requests received after this time will not be guaranteed.
  • Minimum connecting time required is 2 hours for inbound and outbound passengers.
  • Normal Emirates baggage allowances apply.

For more information, please contact your local Emirates office or travel agent.

Japan

Emirates operates complimentary coach service for passengers holding flight tickets for travel to or from Osaka or Nagoya; see the schedule below.

From Nagoya to Kansai Airport (KIX)

FromToDepartureArrival
From Nagoya to Kansai Airport (KIX)3:00 pm6:30 pm

From Kansai Airport (KIX) to Nagoya

FromToDepartureArrival
From Kansai Airport to Nagoya7:10 pm10:40 pm

Pickup and Drop-off points

Nagoya
Daily pickup/drop-off: JR Nagoya Station, in front of the fountain at Taiko-Dori Guchi

Kansai Airport (KIX)
Daily pickup/drop-off: 1F Arrival Lobby, outside the south exit after Customs

Terms and conditions

  • The complimentary bus service is operated by a third-party service supplier, which bears full responsibility for insurance and liability for the entire bus trip. In case of unexpected off-schedule operation due to traffic jams or other conditions, such as weather, the supplier will try to find alternative routes; however, there is a possibility that the bus service will arrive late or be canceled. Emirates is not liable for such occurrences. In this case, Emirates will not provide alternative transportation or compensation for travel expenses.
  • The bus service is available only to passengers booked on an Emirates flight into or out of Kansai Airport on the same day.
  • Bus service must be booked at least 24 hours in advance. Passengers who have not made a reservation for the bus may be accepted, depending on seat availability, as long as they hold valid flight tickets. 
  • To book the bus service between Kansai and Nagoya, simply select Nagoya as your starting point or destination when booking your flights on emirates.com.
  • If you purchased a ticket from emirates.com or the Emirates office without requesting bus service, please contact your local Emirates office.
  • If you purchased a ticket without bus service from a travel agent, please contact your travel agent.
  • The minimum connecting time required is 1 hour 30 minutes.
  • Our normal baggage allowance applies and storage space on the bus is limited. If you carry too many items or have oversized baggage, you can use an unaccompanied delivery service at your own expense.
  • Since this is a complimentary service, if you miss the bus, Emirates will not compensate you for any transportation expenses.
  • Passengers are required to board the bus 10 minutes prior to departure time.
  • No bathrooms are available on the bus. There will be only one stop during the trip. For more information, please contact your local Emirates office or travel agent.

US and Canada

Effective April 19, 2017, Emirates will partner with Quick Shuttle bus service between Seattle and Vancouver, British Columbia, for passengers traveling on EK flights to or from Seattle-Tacoma International Airport whose origin or final destination is Vancouver, British Columbia, Canada.

To book the the Quick Shuttle bus service between Seattle and Vancouver, simply select XEA as the starting point or destination when booking your flights on emirates.com. The cost of the bus ticket will be included in your fare. You must book shuttle service at least 48 hours before you are due to travel.

After the booking is made via emirates.com, your email address will be shared with Quick Shuttle to allow a ticket for your bus trip to be sent to you. The Bus ticket will be mailed to you 7 days prior to your scheduled departure.

You cannot change or cancel bus service reservations from the Quick Shuttle web site. To change a bus reservation, please call the Quick Shuttle reservation department at 800 665 2122 (toll-free) or 604 940 4428 (Vancouver area). To view the bus schedule, go to the Quick Shuttle website (opens an external website in a new tab).

Winter schedule (September 26, 2016–May 5, 2017)
FromToDepartureArrival
SeaTac Airport to Vancouver hotels9:30 am2:05 pm
SeaTac Airport to Vancouver hotels1:00 pm5:30 pm
SeaTac Airport to Vancouver hotels4:00 pm9:00 pm
SeaTac Airport to Vancouver hotels7:00 pm11:30 pm
Vancouver hotels to SeaTac Airport5:45 am11:00 am
Vancouver hotels to SeaTac Airport8:45 am2:00 pm
Vancouver hotels to SeaTac Airport11:15 am5:00 pm
Vancouver hotels to SeaTac Airport4:15 pm9:30 pm
 
Summer schedule (May 6–September 25, 2017)
FromToDepartureArrival
SeaTac Airport to Vancouver hotels8:00 am12:35 pm
SeaTac Airport to Vancouver hotels10:00 am3:00 pm
SeaTac Airport to Vancouver hotels1:00 pm5:30 pm
SeaTac Airport to Vancouver hotels3:00 pm7:35 pm
SeaTac Airport to Vancouver hotels4:30 pm9:35 pm
SeaTac Airport to Vancouver hotels6:30 pm10:55 pm
Vancouver hotels to SeaTac Airport5:00 am9:15 am
Vancouver hotels to SeaTac Airport6:15 am11:30 am
Vancouver hotels to SeaTac Airport8:45 am2:10 pm
Vancouver hotels to SeaTac Airport8:45 am1:30 pm
Vancouver hotels to SeaTac Airport9:45 am3:15 pm
Vancouver hotels to SeaTac Airport10:30 am4:25 pm
Vancouver hotels to SeaTac Airport2:30 pm7:45 pm

Vancouver hotels served by Quick Shuttle

Quick Shuttle stops are at the following three points for passengers originating travel in Vancouver, British Columbia.

  • Vancouver—Holiday Inn On Howe
  • Richmond—River Rock Casino
  • Surrey—Campbell River Store

For passengers taking the Quick Shuttle bus from SEATAC airport, the bus originates outside the EK baggage claim area at Seattle Tacoma Airport.

Terms and conditions

  • The bus service is operated by a third party, Quick Shuttle, which bears full responsibility for insurance and liability for the entire bus trip. In case of unexpected off-schedule operation due to traffic jams or other conditions such as weather, Quick Shuttle will try to find alternative routes; however, there is a possibility that the bus will arrive late or the bus service will be canceled. In this case, Emirates is exempt from any liability and will not provide alternative transportation or compensate you for travel expenses.
  • The bus service is only available to passengers booked on an Emirates flight into or out of Seattle-Tacoma International Airport whose origin or final destination is Vancouver, British Columbia, Canada.
  • The bus service must be booked at least 48 hours in advance.
  • To book the bus service between Seattle and Vancouver, select XEA as the starting point or destination when booking your flights on emirates.com.
  • If you purchased a ticket from emirates.com or the Emirates office without requesting the bus service, please contact your local Emirates office or the Emirates contact center for assistance.
  • If you purchased a ticket without bus service from a travel agent, please contact your travel agent.
  • The minimum connecting time required is 1 hour 30 minutes.
  • The normal Emirates baggage allowance applies.
  • Since this service is operated by a third party, if you miss the bus, Emirates will not bear any transportation expenses. You may, however, be accommodated on the next Quick Shuttle service, subject to seat availability.
  • Passengers are required to board the bus 15 minutes prior to departure time.
  • A washroom is available on the bus and there is free Wi-Fi.
  • The bus service schedule is available on the Quick Shuttle website (opens an external website in a new tab); passengers are responsible for checking the schedule before traveling.

Booking notices

I. Contracts of Carriage

Your journey comprises two distinct journeys governed by separate contracts of carriage. These distinct journeys are provided by two separate transport providers and are subject to different terms and conditions.

II. Important notes

In addition to the Emirates General Conditions of Carriage (including related rules, regulations, and policies and any applicable tariffs) please note that:

  1. Different liability regimes may apply to your flight (operated by Emirates) and your bus journey (operated by Quick Coach Lines Limited).
  2. Emirates disclaims any liability to you for your bus trip. Any complaints or queries related to your bus trip should be directed to Quick Coach Lines Limited.
  3. Quick Shuttle disclaims any liability to you for your air journey. Any complaints or queries related to your air journey should be directed to Emirates.