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Can you bring personal motorised vehicles on board? What is our Unaccompanied Minors service like? If you have special requirements for your next trip with us, you’ll find the answers here.
  • Baggage allowances

    Whether you’re travelling with an infant, person of determination or simply carrying special items with you on your holiday, find out more about our rules on unusual baggage and special allowances.
    See our list of allowed baggage
  • Children travelling alone

    When your child travels with us, they’re never lonely. Learn more about how we make their solo journey an adventure.
    Our Unaccompanied Minors service
  • Child and infant fare rules

    Holidays are always better when the whole family is together. Here are our ticketing policies for children and infants so you can plan your next trip better.
    Learn more
  • Home Check-in

    Your holiday begins even before you reach the airport. Let us check in your baggage and issue your boarding passes right in the comfort of your home.
    See if you qualify for Home Check-in
  • Travelling during pregnancy

    A medical certificate or official letter may be required.
    Learn more about pregnancy travel
  • Paid seat selection and families

    We’ll always aim to seat families with children together. And as part of our family friendly policy, customers travelling with infants don’t need to pay for seat selection on certain seats.
    Read about seat selection for infants and kids
  • Rules for car seats, bassinets and more

    Learn about our safety regulations including info on seat belt extensions, car seats, bassinets and more.
    Read more