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Frequently Asked Questions

Top tips before you fly

If you’re travelling soon, here are some important tips to help you prepare for your journey.
  • Get to the airport at least three hours before your flight so you have time for any extra health and safety checks.
  • You need to wear a face mask to board our flights. Bring your mask with you and make sure you have enough fresh ones for your whole journey.
  • The travel requirements change frequently. Check the COVID-19 test requirements and the health documents you need for travel to Dubai and all our current worldwide destinations.