Help Centre

Planning travel : OK to Board

Some customers from the South Asia Subcontinent may require OK to Board approval to travel with us. You’ll need OK to Board approval if:

  • You're a citizen of India or Pakistan and you're travelling from your country of citizenship (for example you’re an Indian citizen departing from India)
  • You are a citizen of Sri Lanka or Bangladesh travelling out of India or Pakistan
  • You’re a citizen of India with ECR passports travelling as seamen/ship crew to Afghanistan, Bahrain, Indonesia, Iraq, Jordan, Kuwait, Lebanon, Libya, Malaysia, Oman, Qatar, Saudi Arabia, South Sudan, Sudan, Syria, Thailand, the United Arab Emirates or Yemen.

If you require OK to Board approval, please complete the form below and attach a copy of your visa – this is required for Emirates to process your request.

Important information:

  • All OK to Board requests must be submitted at least 24 hours prior to departure.
  • In the case where you’ve booked a one-way ticket, please note that a copy of both a departure ticket and a valid return ticket are required for Ok to Board approval. (Please note only seamen/ship crew are exempted from this rule and can travel on one-way ticket if they hold and carry a valid seaman’s identification book; and/or all necessary travel documents; or written confirmation from the shipping company stating the vessel name and the names of the origin and destination ports.) 
  • Once submitted, your request will be processed and your booking updated automatically – please do not call to follow up on a request. You will receive an email confirmation at least eight hours prior to departure. For urgent cases where the UAE visa has been issued less than 24 hours prior to your flight's departure, please contact your local Emirates office.
  • You may attach up to three documents, with a maximum size of 1MB per document.

For Indian passport holders, please note if you have ECR (Emigration Check Required) stamped in your passport, you must submit your visa copy for OK to Board approval. You do not need OK to Board approval if there is no ECR stamp in your passport.

Please note citizens of Sri Lanka and Bangladesh no longer need OK to Board approval unless specifically requested or if they are travelling out of India or Pakistan.

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