Platinum and Gold members:
You will earn Miles on stays with publicly available rates booked directly on One& Only and Mazagan websites or offices.
You will not earn Miles on authority fees and service charges.
You cannot earn points for other loyalty programmes during the same stay.
You will not earn Miles on any discounted, travel agency, tour operator, airline crew, industry or government rates.
You will earn Miles on food, beverages, telephone calls, laundry charges, golf and spa spends when charged to the room bill (inclusions may vary per resort).
You will not earn Miles on visit visas, retail charges, paid out charges, authority fees, service charges, medical fees, conference and banqueting functions
The number of Skywards Miles you will earn is based upon the room type booked and paid for, even if a different room type is provided.
You can earn Skywards Miles on additional rooms booked if (i) the guest is staying at One&Only Resorts or Mazagan at the same time as you and (ii) all rooms are reserved and registered in your name; and (iii) you pay for all rooms. Your Emirates Skywards benefits will only be applicable to the room accommodating you.
You can claim your missing Miles by filling a form here. You must add a copy of your receipt and the stay must not be longer than six months prior to the claim.
* Room Upgrades are subject to availability at the time of check-in
Spa discounts*** apply to selected treatments only.
|Resort||Platinum members||Gold members|
|Cape Town, Le Saint Geran, Mazagan, Palmilla, Reethi Rah, Royal Mirage and The Palm|
One& Only and Mazagan terms and conditions apply.