marhaba

marhaba’s comprehensive range of airport Meet & Greet and lounge services makes arriving  or departing  simpler, quicker and less stressful. Launched at Dubai International Airport in 1991, it provides invaluable airport services for over two million passengers every year – from tourists and families, to VIPs and corporate customers.

marhaba services are available in Dubai International, Al Maktoum and Bahrain International airports.

Take Advantage Today

Spend your Miles on selected marhaba Meet & Greet services when arriving or departing at Dubai and Bahrain airports.  Regardless of what airline you are travelling on, or whether booking for yourself, family or friends, marhaba makes a journey through the airport something to look forward to.

Spend Miles

Bookings can be made through the dedicated marhaba booking site(Opens an external website in a new tab). You will need to log in to your Emirates Skywards account in order to spend Skywards Miles.

Depending upon which package you choose, and which airport you are flying from, you can enjoy the services shown below. Miles quoted are per person with the exception of the Family Meet & Greet service which includes a group of 4 passengers. A maximum of 5 additional passengers can be booked with Skywards Miles for this service.

Service Bronze Meet & Greet (Max. 9 persons) Silver Meet & Greet (Max. 9 persons) Gold Meet & Greet (Max. 9 persons) Family Meet & Greet (4 persons) Family - Additional Passenger (Max. 5 persons)
Dubai International Airport Terminal 1 & Terminal 3 4,840 8,480 16,340 16,940 4,840
Dubai International Airport Terminal 2 and Al Maktoum International Airport 4,360 6,060
13,010 7,750 1,940
Bahrain International Airport 5,390 8,660 11,320 16,220 5,390
Dedicated one-to-one service



Full escort
Meet & Greet on departure at kerbside or on arrival as you enter the terminal building
Meet & Greet on arrival at the immigration area or on departure at the marhaba meeting lounge for check-in formalities



Fast-track through immigration and security
Assistance through baggage screening
Porter service from baggage reclaim
An escort right to the meeting point in the arrivals hall
An escort right to the meeting point in the arrivals hall, and baggage trolleys on request (subject to availability)

Arrival Lounge access when you fly into Bahrain



Departure Lounge access for your return flight from Dubai



Provision of marhaba waiting lounge area in Dubai airports and assistance through check-in on departures

Important Information

  • Emirates Skywards members can spend Skywards Miles on select marhaba Airport Meet & Greet services on arrival and departure at Dubai International, Al Maktoum International and Bahrain International airports.
  • Skywards Skysurfers are excluded from this redemption partnership due to age restrictions.
  • The list of Meet & Greet services offered is dynamic and subject to availability at the time of booking. From time to time, you may see only selected services offered.
  • Bookings must be made at least 24 hours in advance.
  • marhaba Meet & Greet services are not restricted to travel on Emirates. Emirates Skywards members can avail of the redemption options whether they are flying with Emirates or any other airline that services the Dubai and Bahrain airports.
  • The booking process using Skywards Miles as the form of payment must be made online via marhaba services.com(Opens an external website in a new tab).
  • No offline bookings are possible using Skywards Miles.
  • Miles quoted are per person with the exception of the Family Meet & Greet service which includes a group of 4 passengers. A maximum of 5 additional passengers can be booked with Skywards Miles for this service.
  • Members will be required to login to their Emirates Skywards membership account to spend Miles for marhaba Meet & Greet services.
  • In booking marhaba Meet & Greet services using Skywards Miles as the form of payment, the Emirates Skywards members consents and authorises Emirates Skywards to collect, use and transfer to marhaba certain relevant member information held by Emirates Skywards including; Emirates Skywards membership number; first and last names, tier status and available Skywards Miles balance. Such disclosure shall be made for the purpose of enabling the Emirates Skywards member to avail of the partnership benefits.
  • All bookings and mileage deductions will be processed instantly.
  • Meet & Greet services can be paid for in full with Skywards Miles, it is not possible to pay with a combination of cash plus Miles for any individual service.
  • Any additional marhaba services required must be booked separately and paid for with cash or credit card.
  • Meet & Greet booking confirmation will be sent via email from marhaba.
  • Emirates Skywards members can spend their Miles for themselves or a nominee availing the services booked.
  • Skywards Miles redeemed for marhaba services are non-refundable.
  • The redemption rates for marhaba Meet & Greet services are subject to change at Emirates’ discretion.
  • Any changes to marhaba bookings must be communicated to marhaba directly via email at marhaba@marhabaservices.com, or by calling the marhaba call centre on +971 4 3898989. Changes are limited to cancellation and flight date change only. Service change or increase in passenger count is not permitted.
  • marhaba terms and conditions(Opens an external website in a new tab) apply.
  • Emirates Skywards programme rules apply.