Membership benefits

In addition to earning Miles for your next reward, there’s plenty to look forward to as an Emirates Skywards member when you fly with Emirates or flydubai.

As soon as you join, you can take advantage of our member services to streamline planning and enjoy a seamless journey. As you move up tiers, you’ll find more and more to enjoy about every trip, from lounge access at the airport, to instant upgrades on board and priority luggage delivery at your destination.

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Membership Benefits while planning your trip
Planning Your Trip Blue Silver Gold Platinum
Book Emirates rewards with Skywards Miles online (including flights and upgrades)

Simply log in and go to Plan and Book to search for your flight, and choose ‘Pay with Miles’ to book your reward ticket.

You can upgrade an existing flight with Skywards Miles by going to Manage a Booking.

Our Miles Calculator can show you how many Skywards Miles you need for a flight or upgrade reward on a particular route.

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Special member-only offers and travel packages by tier

Browse special offers and travel exclusives available only to Emirates Skywards members. Your membership account page also displays a selection of current promotions relating to your tier or country, so you can see the offers most relevant to you at a glance.

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Earn Miles and book rewards with global partners

Being part of the Emirates Skywards family gives you access to unique discounts and opportunities to earn Skywards Miles with our carefully chosen global partners.

It’s easy to request flight rewards, hotel nights, excursions and more with simple online forms.

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Nominate a personal travel coordinator

When you nominate a colleague or relative to be your Travel Coordinator, they will be able take care of your account and manage bookings on your behalf. Perfect for busy travellers who need a little help with their itineraries.

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Personal preferences remembered

We like to get to know our Emirates Skywards members, to ensure that every journey is as comfortable and enjoyable as possible. If you complete the personal preferences page in your account, we will make a note of your preferences for future flights with Emirates.

Wherever possible, we will anticipate your preference for a window or aisle seat, a particular newspaper, and, if you are a Gold or Platinum member, your favourite inflight drink.

If you are a Gold or Platinum member, we may also send you exclusive Emirates-sponsored event invitations and VIP experiences that are relevant to the interests you have indicated in your personal preferences.

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Complimentary seat selection

Emirates Skywards Platinum, Gold and Silver members enjoy complimentary seat selection on regular seats and on certain Extra Value seats dependent on their tier. Visit our seat selection page for more details.

For Emirates Skywards Platinum and Gold members, this benefit is extended to travel companions.

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Excess baggage allowances

No need to worry about bringing those heavy files for your meeting, or buying last-minute souvenirs and gifts.

Whenever the normal baggage allowance is reflected in kilograms on a ticket, Silver, Gold and Platinum members can take advantage of the following extra  allowances:

Silver 12 kilograms
Gold 16 kilograms
Platinum 20 kilograms

Please note that some airports have restrictions on luggage that could take priority over this benefit. Please read the FAQ on excess baggage allowance for more details.

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Waitlist priority

Emirates Skywards members receive waitlist priority over non-members for available seats on fully booked flights; this prioritisation increases with tier status.

To make use of this service, please quote your membership number when you book your flight, and we will make every effort to accommodate you. Please note that this privilege is not applicable on reward flights or flights that have a closed status.

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Bonus Skywards Miles when flying Emirates

As you move up membership tiers, you can look forward to bonus Skywards Miles every time you fly with us – 25% extra for Silver, 50% extra for Gold and 75% extra for Platinum.

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Priority service through our Contact Centres

As a Gold or Platinum member, you can always rely on priority service from our Contact Centres. Our enthusiastic and expert team can help you with any aspect of managing your membership account and also take care of your flight reservations on closed flights, preference updates and reward bookings.

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Guaranteed seats, even on fully-booked flights

Whenever you want to travel, Gold and Platinum membership guarantees you an Economy Class seat on your chosen flight, even if you don’t already have a ticket.Some commercial Flex Fares may not be eligible for the seat guarantee benefit but can be upgraded for an additional charge. Please check with our Contact Centre. Read our seat guarantee FAQs for more details. You don’t have to wait for the flight to be full; we’ll confirm your seat when the cabin is fullEffective 15th August 2014

If you’re a Platinum member, we will also do our best to confirm a seat in Business Class. However, during major holidays and special events this may not be possible on some flights.

To use your seat guarantee benefit, just call our Contact Centre at least 48 hours before your flight. Our agents will review your ticket to make sure it is an eligible, full commercial Flex fare. If it’s not, they can upgrade your ticket over the phone. If you don’t already have a ticket, they’ll create a new booking using an eligible fare.

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‘Last seat’ Classic Flex Plus reward tickets are available via Emirates Contact Centres.

Platinum members can redeem Skywards Miles for a Business Class or Economy Class Flex Plus reward tickets, even on high demand flights with restricted availability.

Flex Plus reward tickets carry extra benefits, such as no fees for changes, and can be upgraded for less Miles.

Please visit our FAQs to see more details about 'Last Seat' Classic Flex Plus reward tickets.

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Gold Partner nomination

We recognise that our frequent flyers like to share their privileges, so our Platinum members can nominate a spouse, partner, business colleague or friend for Gold membership. Your nominee must be an Emirates Skywards member and you can make only one nomination within your 12-month Platinum tier cycle. Once we’ve processed your nomination, you can change your nominee only after their review date. Please see our Gold Partner FAQs for more details. To nominate your Gold partner, visit the Benefits section of your account and enter the last name and membership number of your nominee.

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Membership Benefits at the Airport
At the Airport Blue Silver Gold Platinum
Buy instant upgrades with Miles at check-in

If you’re in a rush and you don’t have time to upgrade online, you can upgrade instantly with your Skywards Miles at the airport check-in desk. Upgrades can be bought by any tier member and can be made from Economy Class to Business Class, or Business Class to First Class. You can also buy upgrades for friends and family with your Skywards Miles.

Instant upgrades are applicable only for the flight you are undertaking (That is, if you are transiting on to another destination the upgrade will not apply on the next flight) and are subject to seat and catering availability. To find out more about upgrade rewards and instant upgrades, please visit our FAQs.

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Priority check in and boarding

Emirates Terminal 3, Dubai International airport: 

Silver members travelling in Economy Class have seven exclusive check-in counters. Gold members can check in at any Business Class counter, regardless of class of travel. Platinum members can check in at the First Class counter, regardless of class of travel. 

Any other airport on the Emirates network: 

Silver and Gold members can check in at the Business Class counter, regardless of class of travel. Platinum members can check in at First Class, regardless of class of travel.

Our Silver, Gold and Platinum members are invited to board early on all Emirates flights. 

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Complimentary lounge access

Silver members enjoy complimentary access to any Emirates Business Class Lounge in Dubai.

Gold members enjoy complimentary access for themselves and one eligible guest* at any Emirates Business Class Lounge in Dubai and at lounges throughout the Emirates network.

Platinum members enjoy complimentary access for themselves, one adult guest and two guests* under the age of 17 at any Emirates Lounge in Dubai and at lounges throughout the Emirates network.

Lounge access benefits are only available when travelling onwards on an Emirates flight or Qantas codeshare flight.

Guests need to be travelling on the same Emirates or Qantas codeshare flight as the member.

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Paid lounge access

In Dubai:

Blue members can pay to access the Business Class Lounge or First Class Lounge, and can pay for guests.

Silver members can pay to upgrade themselves to First Class Lounge access, and can pay for guests.

Gold members can pay to upgrade themselves to the First Class Lounge, and can pay for extra guests. 

Platinum members can pay for extra guests.

In our worldwide lounges:

Blue and Silver members can pay to selected worldwide lounges across the Emirates network.

Gold and Platinum members can pay for extra guests in selected worldwide lounges across the Emirates network.

General Rules for Paid Access:

Access to the First Class Lounge in Dubai International airport is USD 210 per person, VAT included.

Access to selected worldwide lounges across the Emirates Network is USD 100 per person.

Upgrade to First Class Lounge access for members with complimentary access to the Business Class Lounges in Dubai International airport costs USD 105 per person, VAT included.

Paid access is for a period of four hours and subject to availability. Children below 12 years are charged at half the price and infants below two years may enter free of charge.

Lounge access benefits are only available when travelling onwards on an Emirates flight or Qantas codeshare flight.

Guests need to be travelling on the same Emirates or Qantas codeshare flight as the member.

Please read the terms and conditions and the lounge access rules FAQ.

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On board membership Benefits
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Buy instant upgrades with Miles Special tickets are not eligible for reward upgrades. If you have a Special ticket, you won’t be able to upgrade a family member or friend on board using your Miles.

We make it easy to be spontaneous, by allowing Silver, Gold and Platinum members to spend Skywards Miles on instant upgrades on board the aircraft. Upgrades are subject to availability and can be used to transfer from Economy Class to Business Class or Business Class to First Class.

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Enjoy complimentary or discounted Wi-Fi
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Membership Benefits at your destination
At your destination Blue Silver Gold Platinum
Special member offers available by tier

Take advantage of our partner network at your destination with discounts on car hire, tours, activities and hotel nights. As well as discounts for members, you can also earn Skywards Miles on your booking and benefit from member-only promotions.

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Priority baggage delivery

If you are a Gold member your luggage will be given priority tagging for the Business Class carousel, whenever possible; as a Platinum member, you and your travelling party will be first in line for baggage collection along with First Class passengers, whenever possible.

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Benefits with flydubai
Benefits with flydubai Blue Silver Gold Platinum
Bonus Skywards Miles

As you move up membership tiers, you can look forward to bonus Skywards Miles every time you fly with flydubai – 25% extra for Silver, 50% extra for Gold and 75% extra for Platinum.

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Check in at Business Class counters

Even if you’re travelling in Economy Class with flydubai, as a Silver, Gold or Platinum member, you can check in at flydubai Business Class counters.

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Priority baggage delivery

As a Gold or Platinum member travelling with flydubai, your baggage will be tagged for priority delivery when you arrive at your destination.

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Additional checked baggage allowances

In addition to pre-purchased checked baggage or checked baggage included as part of the fare, members travelling with flydubai enjoy an additional checked baggage allowance – 12 kilograms extra for Silver, 16 kilograms extra for Gold, and 20 kilograms extra for Platinum.

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If you are flying on the joint Emirates-Qantas network, you will continue to receive your Emirates Skywards tier privileges. Please remember to book on flights with an Emirates code (EK flight number) to keep collecting Tier Miles. Your membership number cannot be amended once you have checked in or completed your travel so please ensure to quote your Emirates Skywards membership number to earn Miles and take advantage of your benefits. Visit the Qantas partner page to find out more about how you can benefit from our partnership.

Find out more about the other great benefits you can look forward to when flying Emirates:

Frequently Asked Questions

Membership Benefits

There are 2 FAQs for Membership Benefits.
  • Question

    Can my family or travelling companion benefit from my tier membership when they travel?

    Answer

    There are several ways in which your travelling companions might benefit from your membership when they travel with you. Read More

  • Question

    How do I book an instant upgrade reward?

    Answer

    Any Emirates Skywards member can spend Skywards Miles on instant upgrades at the check-in desk. Read More