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News flash

Last updated: 7 December 2017, 14:09 Dubai (GMT+4)

Advisory for customers traveling to and from Dakar, Senegal

From Friday, 8 December, Emirates’ flight operations at Dakar, Senegal, will move to the new Blaise Diagne International Airport which is 50km from the capital Dakar and the old airport. The new airport will operate under the IATA code 'DSS' and will be linked to city code DKR.

Emirates is working closely with authorities for a smooth transition of operations from the old Léopold Sédar Senghor International Airport. As operational readiness tests are ongoing at the new airport, travellers are advised to check the Emirates website or contact the call centre for updates.

Flight suspension

We don't have any updates at the moment.

Security alert

Last updated: 28 June 2018, 17:12 Dubai (GMT+4)

Advisory on powdered goods in carry-on bags for US, Australia and New Zealand flights

All flights to, through or from the USA, as well as from or through Australia and New Zealand, will be subject to further enhanced security screening measures starting 30 June 2018. This is in accordance with new security guidelines from the US Transport Security Administration (TSA), the Australian Government’s Department of Home Affairs and the Civil Aviation Authority of New Zealand.

Under the new directive for flights to US destinations, powder-like substances in containers equal to or over 350 ml/grams have to be checked-in, and will not be allowed in carry-on belongings or cabin baggage. These items will be confiscated at Dubai (DXB) as well as Milan (MXP) and Athens (ATH), depending on the last point of departure. Powders under 350 ml/grams may be subject to additional screening.

Security measures will also be implemented restricting powder-like substances in the carry-on belongings or cabin baggage of all international customers departing and transiting Australia, New Zealand and the USA. The decision to confiscate or permit the powder-like substances in the cabin of the aircraft will be made by the respective security enforcement agencies.

In New Zealand, this restriction will commence at Auckland Airport on 30 June 2018; and will be introduced on all international flights departing Wellington, Christchurch, Dunedin and Queenstown airports from 31 July 2018.

Customers are advised to place the powder-like substances in their checked bags.

Baby formula, prescription medicines and human remains are exempt. Powder-like substances purchased in airport duty free shops must be placed in Sealed Tamper Evident Bags along with proof of purchase.

Last updated: 23 January 2018, 10:14 Dubai (GMT+4)

New baggage rules – baggage screening and smart bags

Updates to checked baggage screening

For your safety, the General Department of Airport Security is required to inspect all checked baggage. Therefore, during the screening process some bags may be opened for further inspection. 

To avoid missing your flight and baggage delays, Dubai International airport, the Dubai Airport Police and Emirates have agreed to a new bag check process in which customers no longer need to be present for the open-bag inspection. Instead, the Dubai Airport Police in the presence of an Emirates representative will open and inspect the bags.

In the case where these inspections are required, your bag(s) will be opened and the contents searched for prohibited items only. Any items found that are prohibited in checked baggage due to safety and security concerns will be confiscated. Please visit our Dangerous Goods page for a full list of prohibited items. 

Upon completion of the inspection process, the contents will be returned to your bag and you will receive a letter from Dubai International airport explaining the reason the bag was opened. In some situations, customers may be requested in person for the bag inspection. For more information, please visit the Dubai International airport website. 

Smart baggage restrictions

In line with IATA regulations, there will be restrictions on smart bags as checked-in or carry-on baggage on all Emirates flights as follows:

For cabin baggage:

  • Smart bags are allowed in the cabin if the battery is removable and within the cabin baggage size and weight limits.
  • The battery can remain installed as long as the smart bag is completely powered off.
  • If the battery is not removable, the smart bag can’t be carried on an Emirates flight.

For checked baggage:

  • Smart bags are allowed in checked baggage if the battery is removed and carried in the cabin.
  • If the smart bag exceeds the cabin baggage size/weight limitations for the route, or the battery is not removable, then the smart bag can’t be carried on an Emirates flight.

Operational changes

Last updated: 21 July 2018, 17:09 Dubai (GMT+4)

Flights EK302 and EK305 to and from Shanghai delayed on 21/22 July

The operations of Emirates flights to and from Shanghai on 21/22 July are delayed due to Tropical Storm AMPIL.

Emirates flight EK302 due to depart Dubai for Shanghai at 02:50 AM (local time) on 22 July will depart 5 hours later at 07:50 AM while Emirates flight EK 305 due to depart Shanghai for Dubai at 07:15 local time on 22 July will depart 10 hours later at 17:15 PM (local time).

Customers holding tickets to and from Shanghai with onward connections will be rebooked and should receive an updated itinerary on their email address. Customers are also advised to check the status of their flights using the link below, and update their contact details through Manage My Booking.

Last updated: 16 July 2018, 13:21 Dubai (GMT+4)

Terminal change for Jakarta flights
All Emirates flights to and from Jakarta Soekarno-Hatta International Airport will move to Terminal 3 from 7 August 2018.
Please note that EK359 Jakarta to Dubai on 7 August will operate from Terminal 2 but will move to terminal 3 on 8 August.
Customers can view and print an updated itinerary in Manage My Booking.