Help Centre

What happens if my booking goes up in price after making changes?

Fares often change based on other customers making new bookings or changing their plans. Some flights or dates can be more popular than others, and therefore could be more expensive. This can mean that the fare that applies to your new itinerary is more expensive than the fare you’ve paid.

If this is the case, you would need to pay this difference in fare – in addition to any change fees – to amend your booking. Any additional costs to amend your booking will be displayed and can be paid when you make a change online.

Please note these costs are only guaranteed when you have successfully completed the change.

Call us

The contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or visit https://secure.booking.com/content/cs.en-gb.html(opens in a new window) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.