If paying by credit or debit card, and you have confirmed that you have been charged but not received e-tickets, please contact your local Emirates office either by e-mail or using the online form and provide details on the transaction, so that it can be traced and you can be assisted.
If paying by Western Union or Offline Bank Transfer, please allow 7 days from the date of booking to allow time for your payment to be recognized and tickets issued. If you have not received e-tickets after this time, please contact your local Emirates office by e-mail and provide them with a copy of your payment receipt given to you by the Western Union agency or your bank. We will attempt to trace your payment in our system and then assist you in issuing tickets.
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Please call or email email@example.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.
Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.
Please call or email firstname.lastname@example.org(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.
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