Visas and passports

How do I get OK to Board approval?

Some customers from the South Asia Subcontinent may require OK to Board approval to travel with us. You’ll need OK to Board approval if:
  • You're a citizen of India or Pakistan and you're travelling from your country of citizenship (for example you’re an Indian citizen departing from India)
  • You are a citizen of Sri Lanka or Bangladesh travelling out of India or Pakistan
If you need OK to Board approval, please complete the OK to Board form and submit it along with a copy of your visa at least 24 hours before your departure time. Your booking will be updated automatically and you’ll receive an email confirming your OK to Board status at least eight hours before your flight is due to depart.

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