Contact us

Complaint

You can use this form to submit feedback on your experience with Emirates.

Suggestions
  • No results, please try another keyword
No results

We’re sorry to hear that you aren’t satisfied with your Emirates experience.

If you have a complaint about a flight you recently flew with us, please use the form on this page to let us know. If you’d like to make a refund request for seat selection, please submit a refund request form.

If you need to speak to somebody about an upcoming flight the best way for us to help you is to talk to you.

This means we can help you straight away and get the issue sorted in real time. Please contact your local Emirates office number, you can contact us in most of our destinations.

Personal information

Personal information

All titles
  • Required field
  • Required field
  • Required field
  • Required field
  • Required field
Telephone number
All phone types
  • Required field
No results found
All country codes
  • Required field
No results found
  • Required field
  • Required field
  All locations
  • Required field
No results found
Feedback details

Feedback details

Entry 1
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Entry 2
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Entry 3
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Entry 4
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Entry 5
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Entry 6
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Entry 7
All complaints
  • Required field

You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.

  • Required field

Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.

  • Required field
  • Required field
All travel classes
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
  All locations
  Current location
  Recent searches
No results found

{0} to {1}
Departure date
All days
No results found
All Months
No results found
All Years
No results found
  • Required field

A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.

  • Required field
Attachments

3000 characters left

Security check

Security check

Please complete an audio or visual verification method to continue.
Retype the CAPTCHA code from the image
Load new charactersRead out the characters
 
I agree to the terms and conditions and privacy policy and I confirm all the details I've entered are correct