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Flight suspension

Last updated: June 5, 2017, 11:00 Dubai (GMT+4)

Entry guidelines to the UAE for Qatari Nationals and Foreign Expatriates residing in Qatar

According to updated guidelines issued by the UAE General Directorate of Residency and Foreigners Affairs, Qatari nationals who are first degree relatives of UAE nationals (father, mother, husband, wife and children) will be granted transit and entry into the UAE.

In addition, expatriates holding Qatari residency, transiting or requiring entry into the UAE, will be processed in accordance with the normal entry formalities as per their national passport.

Suspension of flights between Dubai and Doha with effect from June 6, 2017

As instructed by the UAE government, Emirates has suspended its flights to and from Doha, with effect from the morning of June 6, 2017, until further notice.

All customers booked on Emirates’ flights to and from Doha will be provided with alternative options, including full refunds on unused tickets and rebooking to alternate Emirates destinations.

Customers who booked through a travel agency should contact their travel agents.

Customers who booked with Emirates can process refunds for their tickets at www.emirates.com/refund or contact their local Emirates office

We apologize for the inconvenience caused to our customers.

Security alert

Last updated: March 21, 2017, 15:14 Dubai (GMT+4)

Cabin luggage restrictions to the United States

The Transportation Security Administration (TSA) has issued a directive regarding electronic devices in cabin luggage on US routes from Dubai.

As per the directive, except for medical devices, electronic devices which are larger than a cell phone/smart phone cannot be carried in the cabin of the aircraft. This would be effective on March 25, 2017. This is applicable to all US-bound passengers from Dubai International Airport, whether originating or transiting through. Emirates requests that all passengers travelling to the US pack all electronic devices larger than a smart phone in their checked-in baggage.

You can read our dedicated FAQs for more information.

Operational changes

Last updated: April 25, 2016, 11:06 Dubai (GMT+4)

UAE visa for GCC residence permit holders
As of April 29, 2016, GCC residence permit holders will need to apply for a UAE visa before arriving in Dubai.

Last updated: April 11, 2016, 11:48 Dubai (GMT+4)

Baggage policy for Africa

For tickets issued on or after April 15, 2016
For itineraries beginning from any destination in Africa, the piece concept applies. Customers beginning their journey in Africa are allowed two bags of up to 23 kg each in Economy Class, and two bags of up to 32 kg each in First Class or Business Class. This will apply regardless of the country in which the ticket was purchased. If the free baggage allowance is exceeded, excess charges apply.

For tickets issued before April 15, 2016
The baggage allowance for passengers with tickets issued before this date on journeys originating in Africa will continue to be based on the weight concept. This applies regardless of the date of travel. If the free baggage allowance is exceeded, excess charges apply.

To see details of the baggage policies and the excess baggage rates for your trip, please use our baggage allowance calculator.