BookAbout booking onlineManageBefore you flyBaggageVisa and passportInflight experienceThe Emirates ExperienceFamily travelFly BetterAbout usOur destinationsOur travel partnersExploreExpo 2020 DubaiEmirates SkywardsBusiness RewardsHelp and contactsCOVID-19 travel supportYour questionsBook flightsThe Emirates AppManage your bookingBefore you flyBaggage informationFind your visa requirementsWhat's on your flightYour journey starts hereTravelling with your familyFly BetterAbout usOur current network and servicesAir and ground partnersExplore Emirates destinationsExpo 2020 DubaiJoin Emirates SkywardsRegister your companyHelp and contactsCOVID-19 information hubFAQsSearch for a flightPlanning your tripTravel servicesTransportationEmirates Best Price guaranteeThe Emirates AppRetrieve your bookingCheck in onlineFlight statusTravel informationHealthDubai International AirportBaggage informationDelayed or damaged baggageVisa and passport informationUAE visasCabin featuresInflight entertainmentDiningOur fleetThe Emirates ExperienceOur loungesShop EmiratesPlanning your family tripAt the airportOn boardFun for kidsReasons to fly betterOur storyOur peopleOur planetOur communitiesOur destinationsDiscover DubaiFlight schedulesOur travel partnersEmirates Skywards partnersRoute mapHoliday inspirationClaim Emirates Expo Day PassAbout Emirates SkywardsBusiness RewardsHelp and contactsTravel updatesSpecial assistanceFlight statusCOVID-19 information hubFrequently asked questionsFlight schedulesFeatured faresSpecial offersBest Fare FinderEmirates VouchersBook a hotelTours and activitiesDubai Parks and ResortsBook a vacationMeet & GreetDubai ConnectAirport transferBook a carAirline partnersAirport parkingSeat selectionHold my fareCancel your bookingChange your bookingChoose your seatUpgrade your flightManage chauffeur-driveBook accessible travelGuide to dangerous goodsRules and noticesAccessible travelMedical information form (MEDIF)Dietary informationBanned substances in the UAEMulti-risk travel insuranceShuttle service in DubaiEmirates Terminal 3To and from the airportChecked baggageCabin baggagePurchase more baggageExtra checked baggage allowancesBaggage services in DubaiUSA travel authorisationFirst ClassBusiness ClassPremium Economy Economy ClassWhat's on iceOnboard Wi-FiChildren's entertainmentEmirates World InterviewsFirst Class diningBusiness Class diningEconomy Class diningChildren's mealsDrinksBoeing 777Emirates A380Emirates ExecutiveEmirates Photo GallerySeating chartsChauffeur-driveThe Emirates ServiceSeasonal occasionsRatings & ReviewsContactless journeyFirst Class loungeBusiness Class loungeWorldwide loungesPartner loungesPaid lounge accessmarhaba loungeEmirates duty free collectionEmirates Official StoreUnaccompanied minorsPregnancyBaggage allowancesChild and infant fare rulesCar seats and bassinetsTravelling with childrenTravelling with infantsInfant baggage allowanceChild and infant mealsChildren’s entertainmentKids’ toysActivities for kidsMedia centreGroup companiesSafetyFinancial transparencyResponsible businessOur Leadership teamCareersSustainability in operationsEnvironmental policyEnvironmental reportsThe Emirates Airline FoundationSponsorshipsGovernment affairsAsia and PacificAmericasAfricaEuropeMiddle EastQantasflydubaiBeach destinationsWildlife holidaysHistory and culture holidaysCity breaksBackpacking and hiking holidaysMembership tiersTier status extensionflydubaiCash+MilesDigital membership cardMy familySpend MilesClaim MilesBuy MilesEarn MilesSkywards SkysurfersSkywards ExclusivesOur PartnersSkywards Miles @mallMiles CalculatorLog in to Emirates SkywardsSkywards+Register your companyLog in to Business RewardsBenefitsHow the programme worksHelpYour questionsCancel your bookingOur current network and servicesTravel requirements for DubaiTravel requirements by destinationSkywards tier status extensionYour ticket optionsRequest a refundTravel safety during COVID-19Multi-risk travel insuranceBooking with EmiratesOur network and codesharesOur other productsSpecial assistance and requestsBaggage and lost propertyPreparing to travelAt the airportEmirates SkywardsEmirates Business RewardsYour on-board experienceTools and resourcesMobile and The Emirates AppCancelling or changing a bookingCOVID-19 information and disrupted travelAbout Emirates
Help
Frequently asked questions
Find answers to your questions about Emirates products, services and more.
COVID-19 related information
Visit our COVID-19 hub for all the information you need, from travel requirements by country to our flexible ticket options.
All FAQ topics
- About Emirates
- At the airport
- Baggage and lost property
- Booking with Emirates
- COVID-19 information and disrupted travel
- Cancelling or changing a booking
- Emirates Business Rewards
- Emirates Skywards
- Expo 2020 Dubai
- Mobile and The Emirates App
- Our network and codeshares
- Our other products
- Preparing to travel
- Special assistance and requests
- Tools and resources
- Your on-board experience