Managing your trip

Flight certificate requests

Can I obtain written proof attesting that I was or wasn’t onboard an Emirates flight?

Your boarding pass and/or ticket is proof of travel.

If these documents aren’t available, we can issue certificates attesting that you were onboard an Emirates-operated flight once you submit an Application for Flight Certificate form.

Please allow up to 21 days to receive your document. Please ensure that you complete all mandatory fields and use your own email address so your request can be processed.

We’re unable to process requests from third parties or travel agents, and we can’t certify a passenger was not onboard a flight.