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No change fees apply to this voucher, so you have more flexibility to reschedule when you’re ready to travel again. The value of your travel voucher will be equivalent to the amount you paid for your original booking. Please note that we can only provide a travel voucher for the part of your booked itinerary that you have not completed.

Please visit our COVID-19 webpage for more details.

Keep your ticket option

You can choose to keep your ticket and we’ll extend its validity to 24 months from the date of your original booking. The fare amount you paid for your original booking will be accepted for any flight to the same destination/region* at any time with no fees during this period.

You don’t have to call us if you have a cancelled booking. We’ve now extended the validity of your ticket for up to 24 months so you can just call us to reschedule your flight whenever you’re ready to travel again.

You don’t need to do anything, we’ll keep your booking status as open and you can reschedule your flight whenever you’re ready to travel again.

Tickets booked through a travel agent

If you booked your ticket through a travel agent, you can choose to keep your original ticket or request a refund, subject to the fare conditions on your original booking. Please contact your travel agent to arrange this.

Travel voucher terms and conditions

  • Travel vouchers are valid for one year from date the voucher was issued and can be used for any Emirates product or service and can be extended for another year.
  • Travel vouchers are issued per passenger and are non-transferable.
  • You can use the travel voucher throughout the year for multiple transactions if you wish to (up to its value).
  • You will also receive travel vouchers for any services you have paid for associated to your ticket.
  • We will send your travel voucher to the email address you enter while completing this form.
  • Should you be unable to travel for 12 months from the date we issued your voucher, you can extend for another year or opt for a cash refund subject to fare conditions applicable at the time of your original booking.