Troubleshooting
Denied Boarding Options Voucher
How can I convert my voucher into a ticket of my choice?
You can book your ticket (on valid routes, as per the denied boarding options redemption zonal table) through our Contact Centres or ticket offices between 7 to 365 days after your voucher was issued.
The ticket will be valid for one year from the date the ticket is issued.
Related questions
- Can I give the voucher to family or friends?
- Will I receive an infant ticket if I was travelling with an infant?
- When will I get my voucher and where do I collect it from?
- Can I exchange my voucher for cash?
- Can my voucher be issued as two or more tickets?
- What will I receive as compensation if I’m not accepted on my flight?
- Who should I contact to change the date or route on my ticket?
- Can I extend the voucher validity?
- Am I allowed to change the date or route of my compensation ticket?
- Can I claim a denied boarding compensation ticket without the voucher?
- Am I entitled to earn Skywards Miles on the compensation ticket?
- Can I book the Emirates Chauffeur-drive service on my compensation ticket?
- Can I upgrade my compensation ticket using my Skywards Miles?
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