Accessibility informationSkip to the main content

Help

Our contact details in Tokyo

In light of health concerns globally, we strongly advise our customers to avoid visiting our physical offices at the moment. Please select a city below to view contact information.

General queries:

+81367434567+81367434567Additional notes:
Japanese language will be available 09:00 - 18:00 (Monday - Friday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

Airport Office (Haneda) - Tokyo

Address
Town office is closed/ Only call centre available
Telephone
No ticketing facility at Haneda airport

Airport office (Narita)- Tokyo

Address
Town office is closed/ Only call centre available
Telephone
No ticketing facility at Narita airport
Working hours