Login to your Emirates Skywards account and your details will automatically appear in the form below.
If any of your Emirates flights within the last two years was cancelled and you would like to file an insurance claim, use this form to request a certificate.
Please note that we can’t process any requests submitted by a third party on your behalf, and it may take up to 30 days for us to send the certificate to the personal email address you provide.
If you travelled on a codeshare flight, please contact the operating carrier for assistance.
Only submit the form if you meet the condition below: