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We’re expecting a high volume of passengers travelling from Dubai during the summer peak travel season.
Please arrive at least three hours before your departure from Dubai. It may take longer than usual to pass through security and immigration to reach your gate. Please be at your boarding gate at least 60 minutes before departure.
To avoid traffic delays, we recommend allowing extra time to reach the airport. You can also use the Dubai Metro to Emirates Terminal 3. The metro opening hours are:
Take advantage of our convenient check-in options for a smoother and faster journey:
Visit our check-in options page for more ways to make your journey smoother.
To receive travel updates, please make sure your contact details are correct on Manage Your Booking.
Several countries have implemented travel entry restrictions and/or enhanced screening measures due to the Ebola virus.
We advise customers to check the entry requirements of their destination country via official government channels.
UAE entry restrictions – effective 6 June 2026, 1:00 PM Dubai time (until further notice)
The UAE will not allow entry to travellers who have recently been in the Democratic Republic of Congo, Uganda, or South Sudan, unless the traveller has been outside of these countries for more than 21 days.
Travellers who are transiting through the UAE are required to comply with the travel entry measures of their final destination.
The entry and transit restrictions apply to all travellers, even those arriving by indirect routings.
We’re transforming our First Class Lounge on Concourse C in Terminal 3 at Dubai International Airport. While we make these improvements, the lounge will be closed. You can enjoy our full lounge experience on Concourse B.
We’re sorry for the inconvenience.
The European Union has introduced a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image).
If you are a non‑EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180‑day period), the EES applies to you. Download the Travel to Europe app and register before you fly to save time and speed up border checks.
When you first arrive, border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database. On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.
EU citizens, Schengen residents, and those holding long‑stay visas or residence permits are not affected.
Please allow extra time for border checks, especially on your first trip after the system goes live.
For more information, please visit the official EU EES information page.
Travel to the United Kingdom: Travel requirements to the UK are changing. This includes moving from physical immigration documents to eVisas and introducing Electronic Travel Authorisation (ETA) which is a digital permission to travel.
If you do not need a visa to visit the UK for short stays of up to six months, you will need an Electronic Travel Authorisation (ETA). Check when you need an ETA to travel to the UK and apply: www.gov.uk/electronic-travel-authorisation. From 25 February 2026, eligible visitors without an ETA will not be able to board their transport and cannot legally travel to the UK.
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