Travel updates

Customers are reminded that they may not carry or check in more than 15 personal electronic devices (PED).

Personal electronic items should be packaged separately, and not taped or attached to another electrical item. For safety reasons, the authorities may confiscate items which are badly packaged or if the number of items carried exceed limit of 15 PEDs per passenger.

Please refer to our policies relating to the carriage of PEDs, batteries and other goods that may be restricted due to safety or regulatory requirements here.

For safety reasons, we can’t accept personal motorised vehicles such as smart bags which operate as motorised rideable scooters, hoverboards, or mini Segways on our flights. We can’t carry them either as checked in baggage or as hand luggage as they contain large lithium batteries. This regulation still applies even if you’re connecting to our flights from an airline that has accepted them.

Exclusive First Class check-in experience in Dubai

Until June 2025, the First Class check-in area at Dubai International airport will be closed while we create a new and luxurious private lounge area.

During the upgrade, please use First Class check-in desks 54-60 for flights to the USA, and desks 16-20 for all other destinations.

A relaxing and personalised First Class experience

Soon when you travel in Emirates First Class, you can arrive at Dubai airport in your chauffeur-driven car and check in from our luxurious private lounge.

Step through the private doors into a restful space, where you can relax on soft sofas while our check-in team will take your bags and serve you personally.

We’ll share further updates on the opening of our exclusive First Class check-in lounge soon.

Emirates has suspended all flights to and from Tel Aviv.

We are closely monitoring the situation in Israel and are in close contact with the relevant authorities.

Customers with onward connections to Tel Aviv on Emirates flights will not be accepted for travel at their point of origin until further notice. 

Customers affected by the suspension should contact their booking agents for alternatives, refunds, cancellations or for rebooking their flight itineraries.

Customers are requested to ensure their contact details are correct by visiting Manage Your Booking to receive updates.