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Flight cancellation to and from Khartoum

Last updated: 15 April 2023, 12:00 Dubai (GMT+4)

Due to a deteriorating situation of civil unrest in Khartoum, all Emirates flights to/from Khartoum (EK733/EK734) are cancelled from 15th April till 31st August.

Customers connecting on Emirates or flydubai flights to Sudan will not be accepted for travel at the point of origin until further notice. We regret any inconvenience caused to our customers.

Affected customers who have booked with travel agents should contact them for alternative travel arrangements or request for refund. Customers who have booked directly with Emirates may request by completing the refund form or contact their local office for rebooking options.

We are closely monitoring the situation in Khartoum and updates with regards to Emirates operations will be published in due course.

In order to receive the latest updates on their flights, customers are also advised to ensure that their contact details are correct by visiting Manage Your Booking.


Marburg virus: Travel advisory for customers travelling to Oman

Last updated: 6 April 2023, 11:21 Dubai (GMT+4)

Due to the confirmed outbreak of the Marburg virus in the Republic of Tanzania and Guinea, customers arriving in Oman, and who have travelled from the impacted countries must isolate themselves and seek immediate assistance if they feel unwell within 21 days of travel. The Oman authorities also advise travellers to postpone trips to countries affected by the Marburg virus and take precautions if the travel is urgent.

Further details are available on the Oman Ministry of Health website.

To receive the latest flight updates, customers are advised to ensure that their contact details are correct by visiting Manage Your Booking


Reminder on carriage of personal electronic devices

Last updated: 20 November 2022, 13:07 Dubai (GMT+4)

Customers are reminded that they may not carry or check in more than 15 personal electronic devices (PED).

Personal electronic items should be packaged separately, and not taped or attached to another electrical item. For safety reasons, the authorities may confiscate items which are badly packaged or if the number of items carried exceed limit of 15 PEDs per passenger.

Please refer to our policies relating to the carriage of PEDs, batteries and other goods that may be restricted due to safety or regulatory requirements here.

Flight suspension

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Security alert

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Operational changes

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