Travel updates

Due to a nationwide industrial action in Portugal on 11th December 2025, the following Emirates flights have been cancelled:

EK191 - 11 December - Dubai to Lisbon

EK192 - 11 December - Lisbon to Dubai

EK193 - 11 December - Dubai to Lisbon

EK194 - 11 December - Lisbon to Dubai

Customers connecting through Dubai on flights EK191 and EK193 on 11th December will not be accepted for travel at their point of origin.

Affected customers who booked directly with Emirates should contact us for alternative options. Customers who booked through a travel agency are requested to contact their agency for rebooking. 

In order to receive the latest updates on their flights, customers are advised to ensure their contact details are correct by visiting Manage Your Booking. 

We apologise for any inconvenience caused to our customers. 

Emirates is expecting a high volume of passengers travelling from Dubai during the December peak travel season. Please arrive at least three hours before your departure from Dubai and be at your boarding gate at least 60 minutes before departure. During peak travel periods, it may take longer than usual to pass through security and immigration and to reach your gate.

We also recommend arriving by Dubai Metro to avoid traffic congestion.

Take advantage of our convenient check-in options for a smoother and faster journey:

• Check in online or on Emirates app and select your seats
• Check in and drop your bags 24 hours before departure, or 12 hours ahead for US flights
• Use our quick self check-in and bag drop kiosks or Emirates Check-in Ports
• Emirates Skywards members can register for Emirates Biometrics on the Emirates app before travelling to use facial recognition through the airport
• Book Home Check-in and let the agents come to you
• Check in at Emirates City Check-in and Travel Store at ICD Brookfield Place, DIFC and earn 2,500 bonus Miles with Emirates Skywards from 15 December to 15 January. You can check in from 24 to 4 hours ahead of your flight. We’ve also extended the hours to midnight.  
• Visit Emirates City Check-in, Ajman or our cruise check-in at Port Rashid and Dubai Harbour.

  Visit our check-in options page for more ways to make your journey smoother.

 Customers are requested to ensure their contact details are correct by visiting Manage Your Booking to receive updates. 

According to UAE government regulations, UAE nationals must have a minimum of 6 months’ validity on their travel document, whether they’re travelling with a passport or Emirates ID.

Please note:

• This requirement applies to all destinations except the GCC and regardless of the entry rules in your destination.
• If your travel document does not meet this requirement, you will not be able to complete the check-in process.

We strongly advise you to check the validity of your document before arriving at the airport to avoid any disruption to your travel plans. 

Passport renewal services are available at Terminal 3, Arrival Level Immigration Offices. The process typically takes 30 minutes, depending on the volume of passengers.

From 12 October 2025, the European Union will begin introducing a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image). 

If you are a non-EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180-day period), the EES applies to you.

When you first arrive border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database.

On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.

EU citizens, Schengen residents, and those holding long-stay visas or residence permits are not affected.

Please allow extra time for border checks, especially on your first trip after the system goes live.

For more information, please visit the official EU EES information page.

From 1 October, all non-Indian nationals travelling to India must complete a new e-Arrival Card before the flight.

You can submit the immigration form on the India Bureau of Immigration website from 72 hours and no later than 24 hours before the flight. There is no registration fee for the e-Arrival Card online.

If you do not complete the form before you travel, it will result in a longer immigration process at the airport.

Please ensure your contact details are correct by visiting  Manage Your Booking to receive updates.