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Flight suspension

Last updated: 5 June 2017, 11:00 Dubai (GMT+4)

Entry guidelines to the UAE for Qatari Nationals and Foreign Expatriates residing in Qatar

According to updated guidelines issued by the UAE General Directorate of Residency and Foreigners Affairs, only Qatari nationals travelling with a UAE national who are first degree relatives (father, mother, husband, wife and children) will be granted transit and entry into the UAE. 

In addition, expatriates holding Qatari residency, transiting or requiring entry into the UAE, will be processed in accordance with the normal entry formalities as per their national passport.

Suspension of flights between Dubai and Doha with effect from 6 June 2017

As instructed by the UAE government, Emirates has suspend its flights to and from Doha, with effect from 6 June 2017, until further notice.

All customers booked on Emirates’ flights to and from Doha will be provided with alternative options, including full refunds on unused tickets and rebooking to alternate Emirates destinations.

Customers who booked through a travel agency should contact their travel agents.

Customers who booked with Emirates can process refunds for their tickets at www.emirates.com/refund or contact their local Emirates office

Frequently asked questions about flight refunds and rebooking can be viewed here.

We apologise for the inconvenience caused to our customers.

Security alert

Last updated: 27 March 2017, 15:14 Dubai (GMT+4)

Cabin luggage restrictions to the United States

The Transportation Security Administration (TSA) has issued a directive regarding electronic devices in cabin luggage on US routes from Dubai.

As per the directive, except for medical devices, electronic devices which are larger than a cell phone/smart phone cannot be carried in the cabin of the aircraft. This would be effective on 25 March 2017. This is applicable to all US-bound passengers from Dubai International Airport, whether originating or transiting through. Emirates requests that all passengers travelling to the US pack all electronic devices larger than a smart phone in their checked-in baggage.

You can read our dedicated FAQs for more information.

Operational changes

Last updated: 23 February 2017, 18:00 Dubai (GMT+4)

Planned road works to impact traffic to Dubai International Airport Terminal 3

Planned road diversions on Marrakech Street and the Airport Road junction are expected to impact traffic heading to Dubai International Airport’s Terminal 3 from 24 February 2017. Passengers are advised to factor in additional time to plan their travel journey to the airport during the road works period.

Last updated: 25 April 2016, 11:06 Dubai (GMT+4)

UAE visa for GCC residence permit holders
As of 29 April 2016, GCC residence permit holders will need to apply for a UAE visa before arriving in Dubai.

Last updated: 11 April 2016, 11:48 Dubai (GMT+4)

Baggage policy for Africa

For tickets issued on or after 15 April 2016
For itineraries commencing in any destination in Africa, the piece concept applies. Customers beginning their journey in Africa are allowed two bags of up to 23kg each in Economy Class, and two bags of up to 32kg each in First Class or Business Class. This will apply regardless of the country in which the ticket was purchased. If the free baggage allowance is exceeded, normal excess charges apply.

For tickets issued before 15 April 2016
The baggage allowance for passengers with tickets issued before this date on journeys originating in Africa will continue to be based on the weight concept. This applies regardless of the date of travel. If the free baggage allowance is exceeded, normal excess charges apply.

To see details of the baggage policies and the excess baggage rates for your journey, please use our baggage allowance calculator.