Skip to the main contentAccessibility information

This form is for privacy requests only. For other self-service tasks like claiming Skywards Miles, requesting tax receipts, making profile updates and more, browse the Help section to find the right form for your request type. You can also use the below links for specific requests like –

Click here to request for your Proof of travel certificate for Tax or Insurance purposes.

Click here to request for your Cancelled Flight certificate.

Click here for any insurance questions, or to submit a claim.

personal data

Your personal data

Please review our privacy policy which explains: what personal information we collect and when and why we us it; the legal basis for using personal information; how we share personal information with others; how we use personal information for marketing purposes, profiling and analytics; where personal information is transferred globally; how we protect and store personal information; how we use cookies; the legal rights available to help manage your privacy; and how to contact us if you have any questions related to privacy.

I would like to make a request for:


Please describe in detail how we can help you with your request. For information on your rights under applicable law, please refer to our Privacy Policy.

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personal info

Personal information

Please provide proof of identity such as passport or driving license and other relevant documentation referenced above.
Personal information
Personal information
Customer contact info details
Date of birth

Personal information
Let’s find your booking
Departure date (optional)

Staff number(Optional)

Have you ever received an invitation for an Emirates event?

contact details

Contact details

How should we contact you?