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What happens if I change, cancel or miss my flight?

If you change your flight, we can transfer the bags to your next flight. However we aren’t responsible for delivering the bags back to the point of baggage pick-up.

If you cancel your flight, you can collect your baggage from the airport or ask for our baggage delivery service.

If you’re a no-show for your flight, we aren’t responsible for returning your baggage and you will need to arrange pick-up.