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Our contact details in Tokyo

+81367434567+81367434567
Japanese language will be available 09:00 - 18:00 (Monday - Friday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

Airport Office (Haneda) - Tokyo

No ticketing facility at Haneda airport
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.

Airport Office (Narita) - Tokyo

No ticketing facility at Narita airport
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.

Ticket Office - Tokyo

22F Ark Mori Building, 1-12-32 Akasaka, Minato-ku, Tokyo
Closed for weekends and public holidays
The Ticket Office is closed 13:00-14:00. Please bring photo ID to present to building reception for the entry into the building. Contact Centre +81367434567 available 24/7 for English.
The Ticket Office is closed 13:00-14:00. Please bring photo ID to present to building reception for the entry into the building. Contact Centre +81367434567 available 24/7 for English.