Travel updates

Several countries have implemented travel entry restrictions and/or enhanced screening measures due to the Ebola virus. 

We advise customers to check the entry requirements of their destination country via official government channels.

Emirates is now operating to 137 destinations in 72 countries across the Americas, Europe, Africa, West Asia, the Middle East/GCC, the Far East and Australasia.

We continue to monitor the situation and are working to offer our customers even more flight options and connections.

You can check our latest flight schedules for upcoming flights and book seats to travel.

Before you travel

Please ensure your details are up to date to receive notifications, and continue to check your flight status before travelling to the airport.

Customer advisory

If your travel plans have been affected, we’ll do our best to rebook you on the next available Emirates flight. This applies to most disrupted tickets, including journeys connecting beyond Dubai.

To provide further peace of mind, customers who book flights from 2 April will also be offered one complimentary date change, across all cabins. Please note, changes must be within ticket validity, and fare difference fees may apply.

What you can do online

Use Manage Your Booking on emirates.com and the Emirates App to:

• Review and make changes to your booking
• Review any services including dietary meals, selected seats and Chauffeur‑drive service
• Update your contact details to receive updates

If you need more help, you can reach us in the following ways:

• Call your local Emirates Contact Centre for tickets booked directly with Emirates
• Call your travel agent for tickets booked through a travel agency
• Live Chat on emirates.com
• WhatsApp us on the dedicated channel, if you’re a Skywards Platinum or Gold member
• Visit our retail stores worldwide
• Our City Check‑in points in Dubai and Ajman are temporarily closed until further notice. However, you can visit us at the following retail stores:
  • Emirates Reservations and Ticketing desk at Terminal 3, Dubai International Airport
  • Emirates World, Jumeirah Town Centre
  • Emirates Group Technology Centre, near the Clock Tower, Deira

More information in our customer FAQ.

The European Union has introduced a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image). 

If you are a non‑EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180‑day period), the EES applies to you. Download the Travel to Europe app and register before you fly to save time and speed up border checks.  

When you first arrive, border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database. On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.

EU citizens, Schengen residents, and those holding long‑stay visas or residence permits are not affected.

Please allow extra time for border checks, especially on your first trip after the system goes live.

For more information, please visit the official EU EES information page.

Travel to the United Kingdom: Travel requirements to the UK are changing. This includes moving from physical immigration documents to eVisas and introducing Electronic Travel Authorisation (ETA) which is a digital permission to travel.

If you do not need a visa to visit the UK for short stays of up to six months, you will need an Electronic Travel Authorisation (ETA). Check when you need an ETA to travel to the UK and apply: www.gov.uk/electronic-travel-authorisation. From 25 February 2026, eligible visitors without an ETA will not be able to board their transport and cannot legally travel to the UK.

eVisas Update My Details

• If you hold a UK immigration status such as a visa, have status under the EU Settlement Scheme (EUSS), or an expired biometric residence permit or card, you should take action to access your eVisa before you travel and make sure your passport details are up to date: eVisas: Update your details in your UKVI account.
• If you already have an eVisa, keep your UKVI account up to date with your personal details and current passport or travel document to avoid potential travel delays: eVisas: access and use your online immigration status.

EU Settlement Scheme Status

• If you have status under the EU Settlement Scheme (EUSS), you will have been issued with an eVisa. Check your details are correct and link the valid passport that you intend to use for travel, to your UK Visas & Immigration (UKVI) account to avoid delays when travelling to the UK.
• If you have been issued with a new passport or identity document since you originally applied to EUSS, you should update your UKVI account with the details of your new travel document: Check your eVisa is correct before you travel.
• From early 2026, if you have not linked your current travel document(s) to your UKVI account, you may experience inconvenience and delays when travelling to the UK as additional checks may be required to confirm your UK immigration status, and you may be denied boarding.

Effective 18^th November 2025, Emirates flights will operate to / from Terminal 2 at Manchester Airport, replacing our current operations from Terminal 1.

Travel Guidance : To ensure a smooth departure, we recommend checking the location of Terminal 2 ahead of your travel date and allowing sufficient time to reach the check-in area.

Chauffeur-drive Service: If you have booked our Chauffeur-drive service, our local partner will contact you directly should there be any changes to your scheduled pick-up time.

Lounge Access: A new Emirates Lounge is currently under construction in Terminal 2, with an anticipated opening in mid-2026. In the meantime, eligible customers are warmly welcomed to relax and unwind in the 1903 Lounge.

We look forward to welcoming you onboard.